Remote Enterprise CSM (FR/EN) - Cloud & Open Source

Canonical; A distancia; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

A pioneering technology firm is seeking an Enterprise Customer Success Manager to enhance customer experience and drive adoption of their products. This remote position requires fluency in French with a strong background in cloud infrastructure and IT projects. Responsibilities include onboarding customers, coordinating projects, and managing client relationships for growth opportunities. Ideal candidates should have 5+ years of IT experience, excellent presentation skills, and a team-oriented mindset. The role promises a dynamic work environment with opportunities for personal development.

Servicios

Distributed work environment

Personal learning budget

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Travel opportunities

Priority Pass for travel upgrades

Formación

• Native French level required with excellent command of English.
• Minimum 5 years of work experience in IT with exposure to Linux OS, data applications, cloud computing.
• Experience building and improving internal processes.

Responsabilidades

• Onboard new customers and introduce them to our products.
• Coordinate complex projects with developers and decision makers.
• Manage a portfolio of customers and identify growth opportunities.

Conocimientos

Customer-facing skills

Cloud computing

Data centre infrastructure

Excellent presentation skills

Team player

Agile methodologies

Herramientas

Salesforce

Jira

CRMs

Descripción del empleo

A pioneering technology firm is seeking an Enterprise Customer Success Manager to enhance customer experience and drive adoption of their products. This remote position requires fluency in French with a strong background in cloud infrastructure and IT projects. Responsibilities include onboarding customers, coordinating projects, and managing client relationships for growth opportunities. Ideal candidates should have 5+ years of IT experience, excellent presentation skills, and a team-oriented mindset. The role promises a dynamic work environment with opportunities for personal development.