Recreation Agent - Four Seasons Resort Mallorca at Formentor

Four Seasons Hotels and Resorts; España; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Spain is seeking a Recreation Agent to assist in organizing and implementing recreational activities for guests. Responsibilities include providing information on programs, maintaining attendance records, and ensuring safety standards. The ideal candidate will have strong customer service skills, physical stamina, and legal authorization to work in Spain. This seasonal full-time role offers competitive pay and various employee benefits.

Servicios

Competitive salary and benefits package

Excellent training and development opportunities

Complimentary accommodation at other hotels

Discounts at hotel restaurants

Formación

• 0-3 years of experience in recreation, community service, or related field.
• Trained and certified in First-Aid, CPR, and rescue techniques.
• Reading, writing and oral proficiency in English.
• Legal authorization to work in Spain.

Responsabilidades

• Provide information about recreational programs and schedules.
• Assist in planning and supervising recreational programs and events.
• Register participants and maintain attendance records.
• Ensure safety rules are followed and report hazards.
• Support inclusion and accessibility for all hotel guests.

Conocimientos

Customer service orientation

Strong communication skills

Teamwork

Organizational skills

Physical stamina

Educación

High school diploma or equivalent

Associate's or bachelor's degree in recreation, leisure studies, or related field

Herramientas

Computer skills for registration systems

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

About the role

A Recreation Agent assists in planning, organizing, and implementing recreational, cultural, and hotel resort activities for individuals or groups. They help promote participation, ensure program safety, and support smooth daily operations.

What you will do

• Provide information to the public about recreational programs, schedules, and facility use.

• Assist in planning, coordinating, and supervising recreational programs and events (hiking biking, sport activities

• Register participants and maintain attendance records and activity logs.

• Set up and organize facilities, equipment, and materials for scheduled activities.

• Ensure safety rules and regulations are followed; report incidents or hazards promptly.

• Assist with facility maintenance, cleanliness, and equipment inspections.

• Prepare reports, and assist with administrative tasks related to recreation services.

• Support inclusion and accessibility for all hotel guests.

What you bring

• Education: High school diploma or equivalent (PLUS if associate's or bachelor's degree in recreation, leisure studies, or a related field). Knowledge of recreational equipment, safety rules, and community programming.

• Experience: Entry‑Level: 0‑1 year of experience in recreation, community service, customer service, or a related field. Intermediate/Experienced: 1‑3 years of experience in recreational programming, event coordination, or facility supervision. Experience working with diverse age groups (youth, adults, seniors) in a community, recreation setting and luxury hotel resort.

• Trained and certified in First‑Aid, CPR, Heimlich Maneuver and rescue techniques.

• Languages: Reading, writing and oral proficiency in the English language.

• Customer service orientation and positive attitude. Outgoing personality and at ease with customers.

• Teamwork Attitude: Willingness to collaborate with coworkers to ensure smooth operations and maintain high service standards.

• Strong communication and interpersonal skills.

• Organizational and time‑management skills.

• Ability to lead activities and engage participants. Demonstrated ability to lead group activities, resolve conflicts, and ensure participant safety.

• Physical Stamina: Physically active role — standing, walking, lifting equipment, and supervising activities.

• Flexibility and Adaptability: Ability to adapt to changing demands and schedules, including working during high seasons or varied shifts as required by operations.

• Basic computer skills for registration systems and reporting.

• Ability to swim.

• Criminal record certificate: As in the rest of Spain, workers must present a criminal record certificate to work with minors.

• Legal authorization to work in Spain.

• Work Experience: 2 Years.

• Degree: Professional /Technician.

• Languages: Spanish / English.

• Language Ability: High.

What we offer

• Competitive Salary, wages, and a comprehensive benefits package.

• Excellent Training and Development opportunities.

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.

• Complimentary Dry Cleaning for Employee Uniforms.

• Complimentary Employee Meals.

• Discounts at our hotel restaurants.

• Discounts on local services.

• Possibility of accommodation and transportation to work (at a reduced cost).

Schedule & Hours

Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).

Work environment

May involve indoor and outdoor work in various weather conditions.