RECEPTIONIST WITH ENGLISH AND SPANISH

MAR ALVAREZ; España; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A local hospitality business in Spain is seeking an individual to manage customer reservations, ensure smooth check-in/check-out processes, and handle complaints effectively. The ideal candidate should communicate in multiple languages and have strong customer service skills. This role also involves managing accounting and payments in a small business environment.

Formación

• Experience in customer management.
• Ability to communicate in multiple languages.
• Efficiency in handling complaints and special requests.

Responsabilidades

• Manage reservations and occupancy.
• Oversee check-in/check-out processes.
• Ensure proper cleaning of rooms and handle accounting.

Conocimientos

Customer service

Multilingual communication

Problem-solving

Descripción del empleo

Education and/or Teacher Training, Humanities, Languages and Philological Sciences

Responsibilities include managing reservations, phone calls, occupancy, check-in/check-out processes, ensuring proper cleaning of rooms, and working with computers.

Handle complaints and resolve problems efficiently, manage special requests, oversee accounting and payments, and communicate in multiple languages via phone, email, or in person.

Assist in general customer management and learn how to operate independently in a small business environment.