Recepcionista de noche - (Islas Baleares)

Castillo Hotel Son Vida; Palma de Mallorca; Presencial; EUR 22.000 - 30.000; Jornada completa

Descripción de la vacante

A luxury hotel in Palma, Spain is seeking a Night Auditor to oversee night audit processes, ensuring accurate accounting and delivering guest services overnight. The ideal candidate will have significant experience in finance and the hospitality industry, be proficient in both English and Spanish, and be comfortable with a night schedule. Strong leadership and communication skills are essential.

Formación

• 3-5 years of experience in Front Office or Finance department within a hotel.
• Experience in Finance or Front Desk operations required.
• Ability to work a night schedule.

Responsabilidades

• Audit, balance, and consolidate department ledger accounts.
• Supervise the night audit process.
• Provide guest services during overnight hours.

Conocimientos

Leadership

Communication skills

Customer orientation

Language proficiency (English, Spanish)

Ability to work independently

Educación

High school or equivalent education in Finance or Tourism

Herramientas

Opera system

Descripción del empleo

Overview

Empresas : Castillo Hotel Son Vida

The Night Auditor is required to audit, balance and consolidate Department ledger accounts, supervise the night audit process in the Opera system and prepare various hotel operating reports as well as balance the end of day reports of the different outlets with the Opera system.

Responsibilities

• ESSENTIAL FUNCTIONS Reconciliation and completion of all daily Desk Agents' work
• Posting balances to all guest rooms and closing out the day's transactions
• Running accounts receivable reports, providing next day reports to all the departments, as required.
• Provide guest services to guests during the overnight hours
• Attend to guests needs and questions as they arise
• Park cars when necessary to keep the entrance free
• Coordinate with other night shift staff to ensure smooth running of the hotel operations
• Responsible for the evacuation of the hotel in case of emergency.

Specific Job Knowledge, Skills and Abilities

• To have previous experience in Finance or Front Desk / Food & Beverage cashiering experience.
• Leadership as well as the ability to work independently, taking initiative.
• Strong communication skills must be able to speak, read, write and understand English and Spanish, German would be a plus.
• Must be willing to work a night schedule.
• Valid drivers license
• Customer orientation, strong capacity to care of the guest
• Knowledge Opera system will be a plus

Education & Experience

High school or equivalent education required (Finance, Tourism). Three to five years of previous Front Office or Finance department experience in a 5

• Hotel preferred.

Requisitos

OPERA