Part-Time Guest Services Advisor – Welcoming & Flexible

Calido Living; Madrid; Presencial; EUR 15.000 - 20.000; A tiempo parcial

Descripción de la vacante

A leading hospitality provider in Madrid is seeking a part-time Guest Services Advisor to ensure exceptional customer service for guests. This role involves greeting guests, managing reservations, and providing concierge services. The ideal candidate will have 1-2 years of experience in a hotel environment, excellent communication skills, and the ability to multitask. A friendly and professional demeanor, along with fluency in English, is essential. A dynamic and entrepreneurial work environment awaits you.

Servicios

Teambuilding sessions

Opportunities for development and growth

Formación

• 1-2 years of experience in a guest relations in a hotel environment.
• Fluent in English; additional languages are a plus.
• Willingness to work flexible hours as required.

Responsabilidades

• Greet guests upon arrival and assist with check‑in procedures.
• Address guest inquiries and complaints promptly.
• Assist with transportation and activity bookings.
• Maintain accurate guest records and process payments.
• Conduct regular inspections of guest rooms and common areas.

Conocimientos

Customer service

Communication

Problem-solving

Organizational skills

Multitasking

Attention to detail

Herramientas

Property management systems

MS Office

Descripción del empleo

A leading hospitality provider in Madrid is seeking a part-time Guest Services Advisor to ensure exceptional customer service for guests. This role involves greeting guests, managing reservations, and providing concierge services. The ideal candidate will have 1-2 years of experience in a hotel environment, excellent communication skills, and the ability to multitask. A friendly and professional demeanor, along with fluency in English, is essential. A dynamic and entrepreneurial work environment awaits you.