Norwegian Speaking Gaming Experience Specialist -Remote in Greece

Patrique Mercier Recruitment By Nellie; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A dynamic recruitment agency is seeking a Norwegian Speaking Gaming Experience Specialist to enhance the gaming experience for Norwegian-speaking players. You will provide outstanding customer support, address inquiries, and monitor player feedback to convey insights to the development team. Strong fluency in both Norwegian and English is essential, along with prior customer service experience in the gaming sector. This role offers a competitive salary and numerous benefits including fully paid training and relocation packages.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Fluent in Norwegian and English with strong communication skills.
• Previous experience in customer service within the gaming sector is preferable.
• Enthusiastic about gaming with an understanding of player preferences.

Responsabilidades

• Provide top-notch support to Norwegian-speaking gamers.
• Engage with players via live chat, email, and phone.
• Document interactions and gather feedback through CRM.

Conocimientos

Fluency in Norwegian

Fluency in English

Customer service experience

Problem-solving skills

Knowledge of gaming trends

Herramientas

CRM software

Customer support platforms

Descripción del empleo

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Norwegian Speaking Gaming Experience Specialist. Join our dynamic team where you will play a crucial role in enhancing the gaming experience for our Norwegian‑speaking players. Your passion for gaming coupled with exceptional customer service skills will help us create a welcoming and entertaining environment for our players.

Responsibilities

• Provide outstanding customer support to Norwegian-speaking gamers, addressing inquiries and resolving issues promptly and effectively.
• Engage with players through various channels, including live chat, email, and phone, ensuring a high standard of service delivery.
• Document player interactions within our CRM system, gathering feedback to identify areas for improvement.
• Monitor gaming trends and player feedback to relay valuable insights to the development team for enhancing gaming experiences.
• Collaborate closely with internal teams to communicate player needs and advocate for features that enhance player satisfaction.
• Stay current with industry trends and gaming news to foster informed discussions with customers.
• Contribute to a positive team environment by sharing ideas and participating in team discussions.

Requirements

• Fluency in Norwegian and English is essential, with strong written and verbal communication skills.
• Prior experience in customer service, ideally in the gaming sector.
• Genuine enthusiasm for gaming, along with a good grasp of player preferences and industry trends.
• Excellent problem-solving skills with the ability to think on your feet.
• Familiarity with CRM software and customer support platforms.
• Detail-oriented and organized, capable of managing multiple tasks efficiently.
• Enthusiastic, proactive approach to delivering exceptional customer experiences.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...