MARKETING CRM EXECUTIVE (CEUTA - SPAIN)

GAMING1; Ceuta; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

An international gaming company is seeking a CRM Executive based in Ceuta. The role involves executing marketing campaigns to enhance customer engagement, analyzing performance data, and ensuring compliance with Spanish regulations. The ideal candidate will possess strong communication skills, a deep understanding of CRM systems, and be fluent in both Spanish and English. This is a full-time position offering competitive salary and growth opportunities within a dynamic team environment.

Servicios

Competitive salary

Generous bonus scheme

Flexible working environment

Career progression opportunities

Formación

• Exceptional attention to detail and great initiative.
• Experience with CRM systems and marketing campaigns.
• Ability to work under pressure and manage multiple tasks effectively.
• Data-driven decision-making skills.

Responsabilidades

• Build and execute marketing campaigns for customer segmentation.
• Drive customer awareness of services and products.
• Analyze A/B tests and suggest campaign improvements.
• Work with teams to deliver engaging content.
• Support marketing communications to Spanish customers.

Conocimientos

Data literacy

Communication skills

Project management

CRM systems knowledge

Adaptability under pressure

Ability to analyze data

Fluency in Spanish

High level in English

Herramientas

Optimove

Mobivate

Braze

Excel

Descripción del empleo

THE SCOPE

With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth, Gaming1 is looking for a CRM Executive in Ceuta to join its 777 CRM & Marketing Team.

You'll join one of the fastest-growing areas of our business. Here, you'll spend your time building unbreakable relationships with our Acquisition, Marketing, Social, Commercial, Data, Insights, Design, Content, Games and Tech teams. But that's just the beginning. You'll have more creative freedom than you ever imagined. You'll push more boundaries than you ever thought possible. You'll learn grow and develop faster than you realize. And all by using your insight, knowledge and problem-solving skills to bring our brand to an upper level. This is your kind of challenge. In your kind of department.

YOUR ROLE

• Build and execute exciting marketing campaigns based on specific customer segmentation, campaign or behavioral change objectives.
• Drive customer awareness of 777’s services and products via education and promotional activity, maximizing customer engagement.
• Carrying out the fulfilment of promotional campaigns such as crediting Free Bets and Free Spins.
• Analyzing A/B tests and suggesting changes to improve overall campaign performance.
• Work closely with the BI team to constantly improve targeting and campaign performance.
• Work closely with the creative/studio team to deliver exciting on brand content.
• Reporting on campaign performance and providing insightful feedback to the marketing team and management.
• Support the Marketing team in the planning and performance of all communications to Spanish customers.
• Facilitating flawless execution of campaign plans ensuring milestones are met and work is accurate and on time. Primarily Email, SMS & Web Messages.
• Deliver weekly and monthly reporting which deliver on all Customer Marketing KPIs and with a clear focus on retention, activation and reactivation.
• Contribute to culture of continuous improvement by assisting with pilot projects to test new approaches / technology to optimize campaigns, testing and informing wider team once successful.
• Identifying opportunities for automation.
• Always keeping customer experience at the forefront of your mind when building communications.
• Ensure comms are always within the Spanish compliance and regulatory guidelines.
• Reporting to the Country Manager.

YOUR PROFILE

To join us you'll have exceptional attention to detail, great initiative and a brilliant communicator. We're also looking for someone who is:

• Data literate and comfortable in using data to make better decisions.
• Knowledge of CRM systems and processes (software, planning tools & Excel).
• Previous experience with Optimove, Mobivate & Braze is a bonus.
• Ability to work with raw data to analyze campaigns and draw useful conclusions.
• An interest and previous experience in Gaming (Casino & Sports betting)
• Exceptional project and time management – Highly organized and focused, ability to deal with multiple tasks, stakeholders or problems at the same time.
• Excellent at working under pressure and to tight deadlines whilst staying calm, thinking clearly and executing to a high standard with meticulous attention to detail.
• Strong communication skills and experience with working as part of a team to achieve goals and deadlines.
• Native Spanish speaker and high level in English.
• The position is based in Ceuta.

WHAT WE OFFER

• Full time and permanent contract, Competitive salary and generous bonus scheme
• A flexible working environment
• An opportunity to grow at international level inside the group and a career progression.
• Regular team meetings (London & Belgium) and company events

GAMING1'S NEWS

The Gaming1 Belgian hub moved to the heart of the Ardent City in 2021. Check our headquarters via this link.

We are certified Top Employers 2025! We are the first game of chance company (casino, sports betting and poker) to receive this certification, among some 80 companies certified in our country, and including only 15% in Wallonia.