Lead 2nd Level Support & Testing with German (FM)

T-Systems Iberia; Reus; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading tech support company in Spain is seeking an experienced technical user support candidate with strong skills in software testing. The role requires fluent English and advanced German communication abilities, along with analytical skills to identify and resolve issues. Join a dynamic team with a hybrid work model and competitive benefits including continuous training and up to 26 vacation days.

Servicios

International dynamic work environment

Flexible schedule

Continuous training access

Flexible compensation plan

Life and accident insurance

More than 26 working days of vacation per year

Formación

• Business fluent in English.
• Advanced level in German.
• Experience in technical user support.

Responsabilidades

• Coordinate the support team.
• Analyze bugs in software projects.

Conocimientos

Technical user support

Manual testing

Communication skills

Analysis of bugs

Knowledge of railway and bus travel business

Atlassian Confluence

Atlassian Jira

ISTQB Standard Software Tests

ITIL

MS Azure DevOps

Rail & Transportation Management

Scrum

Descripción del empleo

We are looking for a person with experience in technical user support and manual testing in software development projects. Good German Spanish and English skills (B2) are essential for this position. The candidate should have good communication skills to treat with customers but also technical talent when it comes to analysis of bugs. Part of this position is the coordination of the support team. Knowledge of railway and bus travel business is a plus.

Qualifications

Should

• Atlassian Confluence
• Atlassian Jira
• ISTQB Standard Software Tests
• ITIL (Information Technology Infrastructure Library)
• MS Azure DevOps
• Rail & Transportation Mgt : Public Transport Solutions
• Scrum

Must

• English. Business fluent
• German. Advanced level

Información adicional

What do we offer you

• International positive dynamic and motivated work environment.
• Hybrid work model (telecommuting / on-site).
• Flexible schedule.
• Continuous training : Certification preparation access to Coursera weekly English and German classes...
• Flexible compensation plan : medical insurance restaurant tickets day care transportation allowances...
• Life and accident insurance.
• More than 26 working days of vacation per year.
• Social fund.
• Free service in specialists (doctors physiotherapists nutritionists psychologists lawyers...).
• 100% of salary in case of medical leave.

And many more advantages of being part of T-Systems!

If you are looking for a new challenge do not hesitate to send us your CV! Please send CV in English. Join our team!

T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

Remote Work

No

Employment Type

Full-time

Key Skills

Administrative Skills, Facilities Management, Biotechnology, Creative Production, Design And Estimation, Architecture

Experience

years

Vacancy

1