Junior Services Analyst - IT Service Managment Academy

Techwolf; Málaga; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

An international consulting group is offering a unique position as a Junior Services Analyst to work with one of the largest banks in Spain. This role includes paid training, data analysis, IT support, and a clear path to success. Candidates should have a degree in Business or Information Technology, strong analytical skills, and English proficiency. Enjoy hybrid work from Málaga with various benefits and perks.

Servicios

Private medical insurance

Life insurance

Lunch and travel cards

Training and career development

Smart Office Pack

Formación

• Degree in Business, Computer Science, Engineering, or related field.
• English proficiency (B2–C1 level required); Spanish is a plus.
• Knowledge or up to 1 year in IT support or data analysis.
• Strong analytical and problem-solving skills.
• Excellent communication skills.

Responsabilidades

• Perform data analysis and reporting using Excel and PowerBI.
• Provide support in IT services and infrastructure.
• Contribute to IT Service Management (ITSM) practices.
• Participate in cost optimization and process improvement.

Conocimientos

Analytical skills

Problem-solving skills

Communication skills

Teamwork

Educación

Degree in Business, Computer Science, Engineering, or related field

Herramientas

Excel

PowerBI

Automation tools

Descripción del empleo

Company Description

Talan – Positive Innovation

Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions.

Talan at a Glance

Headquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we’ve built a strong presence in the IT and consulting landscape, and we’re on track to reach €1 billion in revenue this year.

Our Core Areas of Expertise

• Data & Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.

• Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.

• Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies.

We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.

Job Description

At Talan, we have a unique opportunity to get trained, gain experience, and launch your career with one of the largest banks in Spain - a client that offers incredible growth and professional development opportunities.

What makes this program a great opportunity?

We invest in your future – You’ll receive top-notch training in both technical and soft skills, preparing you to thrive in the industry.

You get paid from day one – Even during the training period, you will be fully paid under a contract with us.

A clear path to success – After successfully completing the program, you’ll have the opportunity to join the bank’s team as a Junior Services Analyst. During this program you will:

• IT Service Managment for Banking Platforms
• Collaborate with rest of internal team using a proactive style focusing on teamwork.
• Work in an international environment, using English as its main language.

What will you be doing?

• Perform data analysis and reporting using Excel and PowerBI.
• Provide support in IT services and infrastructure
• Contribute to IT Service Management (ITSM) practices.
• Participate in cost optimization and process improvement initiatives.
• Work closely with international stakeholders in agile teams.

Qualifications

What are we looking for?

• Degree in Business, Computer Science, Engineering, or related field.
• English proficiency (B2–C1 level required). Spanish is a plus.
• Previous experience: Knowledge or up to 1 year in IT support, data analysis, or similar.
• Knowledge of automation tools
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to work in multicultural teams.

Additional Information

What do we offer you?

• Full-time contract
• Specific Training
• Smart Office Pack so that you can work comfortably from home
• Training and career development
• Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package
• Possibility to be part of a multicultural team and work on international projects
• Hibrid position based in Málaga, Spain. Realocation is mandatory
• Possibility to manage work-permits.

If you are passionate about data, development & tech, we want to meet you!

Talan Spain’s commitment to non-discrimination based on gender, race, ideology, or any other reason, in accordance with the company’s "Equality Plan" and the current regulations on gender equality between women and men (Royal Decree-Law 6/2019).