Italian Trust and Safety Analyst

YHL; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company is seeking an Italian-speaking Trust and Safety Analyst in Barcelona. This entry-level position involves monitoring user activities, ensuring compliance, and maintaining a safe platform environment. The role offers flexibility with onsite and hybrid models and includes a mission-driven, inclusive team culture with opportunities for career progression.

Servicios

Competitive salary and performance-based bonuses

Flexible working options

Diverse and inclusive team culture

Ongoing training and professional development

Mental health and wellness support

Relocation assistance

Career progression opportunities

Formación

• Fluent in Italian and proficient in English.
• Comfortable reviewing sensitive content.
• Previous experience in trust and safety, moderation, or fraud detection is a plus.

Responsabilidades

• Monitor and investigate platform activity from Italian-speaking users.
• Analyze reports of fraud, harassment, and content violations.
• Collaborate with global teams to escalate complex issues.

Conocimientos

Attention to detail

Analytical skills

Critical thinking

Communication skills

Educación

Background in criminology, law, risk management, psychology, or digital media

Descripción del empleo

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Job Title : Italian Trust and Safety Analyst

Location : Barcelona, Spain – Onsite & Hybrid Options Available

Department : Trust & Safety / Risk & Compliance

Employment Type : Full-Time

About the Role :

We are seeking a vigilant and analytical Italian-speaking Trust and Safety Analyst to join our team in Barcelona. In this role, you will be responsible for helping maintain the safety, integrity, and compliance of our platform. You will review user activity, investigate suspicious behavior, and enforce platform policies to ensure a secure and respectful environment for all users. This position offers flexibility with onsite and hybrid work models.

Key Responsibilities :

Monitor and investigate platform activity from Italian-speaking users to detect violations of policies, abuse, or harmful behavior.

Analyze reports of fraud, harassment, abuse, or content violations and take appropriate enforcement actions.

Apply internal guidelines and legal frameworks to ensure decisions are consistent, fair, and timely.

Collaborate with global teams in operations, legal, and product to escalate complex issues or high-risk cases.

Provide insights and feedback to help improve safety tools, policies, and workflows.

Maintain high standards of confidentiality, integrity, and professionalism, especially when handling sensitive or distressing content.

Participate in regular training to stay updated on policy updates, safety practices, and regulatory developments.

Requirements :

Fluent in Italian (native or near-native level) and proficient in English (spoken and written).

Strong attention to detail and ability to make fast, accurate decisions based on complex information.

Comfortable reviewing sensitive or potentially harmful content.

Excellent analytical, critical thinking, and communication skills.

Previous experience in trust and safety, moderation, compliance, fraud detection, or content review is a plus.

Legally authorized to work in Spain.

Preferred Qualifications :

Background in criminology, law, risk management, psychology, or digital media.

Familiarity with EU digital safety and privacy regulations (e.g., DSA, GDPR).

Experience working in online platforms, social media, or digital services.

Additional language skills (e.g., Spanish, German, French) are a plus.

What We Offer :

Competitive salary and performance-based bonuses.

Flexible working options : onsite at our Barcelona office or hybrid setup.

A mission-driven, diverse, and inclusive team culture.

Structured onboarding, ongoing training, and professional development.

Mental health and wellness support.

Relocation assistance (if applicable).

Opportunities for career progression in Trust & Safety, Policy, or Operations.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing

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