IT Technician (Ref. IT-JB)

IBEC; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading interdisciplinary research center in Madrid is seeking an experienced IT Technician. The successful candidate will provide daily IT services and support to the Institute's users, ensuring optimal operation of ICT services. Responsibilities include incident management, user support, and IT equipment logistics. Essential qualifications include strong hands-on experience with networks, Windows OS, and excellent communication skills. This is a full-time, permanent position starting on December 1st, 2025.

Servicios

Training opportunities

Induction programme

Support for visa and work permit

Formación

• Minimum of 5 years of proven experience in a similar position.
• Catalan and Spanish, both spoken and written; intermediate level of English.
• Advanced user of Microsoft Office 365.

Responsabilidades

• Monitor and resolve incidents during the operation of ICT services.
• Provide user support for required software.
• Manage user accounts and IT equipment logistics.
• Maintain and monitor quality of IT services.

Conocimientos

Knowledge of networks

Windows Operating Systems

Active Directory

DNS

firewall configuration

Nutanix hyperconverged systems

Office 365

Microsoft Azure

Software and hardware installation

Strong communication skills

Proactivity

Teamwork orientation

Customer-focused approach

Educación

Training in computer systems

Descripción del empleo

This job is with IBEC, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Introduction to the vacant position

The Institute for Bioengineering of Catalonia (IBEC) is seeking to hire an IT Technician to join IBEC's IT Unit, whose main role is to provide daily services and support to the Institute's users.

Main tasks and responsibilities

Incident Management: Monitor and resolve incidents and problems that may arise during the operation of ICT services to provide optimal service.

User Support: Provide support to users in the use of software required to carry out their daily tasks, ensuring a high-quality service.

User Management and Configuration: Create and deactivate user accounts and email addresses for new hires or departing employees. Manage access to IBEC's IT and communication systems. Install new equipment for incoming staff so they can make full use of all IT services provided by the IT Department.

IT Services Maintenance (Software): Maintain and monitor the quality, continuity, and availability of IT services (email, remote access, or data access) to ensure optimal service for users.

IT Equipment Logistics: Manage IT equipment inventory, check the availability of materials for replacements, and place necessary orders to provide users with the required equipment.

Shared Printer Management: Manage and supervise the proper functioning of shared printers located in IBEC facilities to ensure high-quality printing services for users.

Data Backup Management: Manage and monitor the data backup system for shared folders to ensure the ability to recover information stored on our server.

Requirements for candidates

Essential

• Training in computer systems.
• A minimum of 5 years of proven experience in a similar position.
• Knowledge of networks, Windows Operating Systems (Windows 10, Windows 11, Windows Server 2019, Windows Server 2022), Active Directory, DNS, firewall configuration (Watchguard), Nutanix hyperconverged systems, Office 365, and the Microsoft Azure environment.
• Skills in software and hardware installation.
• Strong ability to resolve end-user incidents.
• Catalan and Spanish, both spoken and written; intermediate level of English.
• Strong communication skills, proactivity, planning abilities, and teamwork orientation, with a customer‑focused approach and self‑learning capacity.
• Advanced user of Microsoft Office 365.

Desirable

• Knowledge of artificial intelligence.

We Offer

Number of available positions: 1

Starting date: December 1st, 2025

Working conditions: Full‑time, Permanent position.

Specific Rate of Replacement for the stabilization of temporary work, requested by the Administration of the Generalitat based on the Law 2/2023, of March 16, and the Law 31/2022, of December 23, on general State budgets for the year 2023, both currently extended.

IBEC ensures equality of access to professional development opportunities irrespective of employment status, length at IBEC or other factors. The IBEC's yearly training catalogue offers a wide range of training in technical and transferable skills.

Stimulating, interdisciplinary research and high-quality international scientific environment.

Induction programme to facilitate incorporation at IBEC and additional support is provided for foreigners to obtain Visa‑working permit and to install in Barcelona.

Competencies and Skills

We value not only technical expertise but also the demonstration of core competencies such as Communication, Teamwork and Collaboration, Commitment, Proactivity, Integrity, and Critical and Analytical Thinking.

How to apply

Until October 29th an online application form is available through IBEC dedicated site: https://careers.ibecbarcelona.eu/

Only those applications submitted before the deadline will be evaluated.

Reference: IT-JB

If you have any further question regarding your application, please contact us at [e-mail]

Principles of the selection process

IBEC is committed to the principles of the Code of Conduct for the Recruitment of Researchers of the European Commission and the Open, Transparent and Merit based Recruitment principles (OTM‑R). https://ibecbarcelona.eu/careers-at-ibec/jobs/

IBEC´s Commitment on equal opportunity, diversity, and Inclusion

Our strength and excellence as an international transdisciplinary Research Institute are based on diversity.

Being an equal opportunity employer, we are committed to diversity and inclusion, so that we support employees irrespective of their gender, nationality, religion, disabilities, age, sexual identity or cultural and socioeconomic background.

Visit our devoted webpage on Equality, Diversity and Inclusion.

For candidates with children that come from outside Barcelona, we offer babysitting services during the interview, so you don't have to worry about anything else than doing a good interview. Contact us if you are interested in this service.

In categories where women are underrepresented, such as Group Leader positions, and with the aim of ensuring gender balance in recruitment processes, women candidates must represent at least 50% of those interviewed for Junior‑level positions and 40% for Senior‑level positions, provided they have CVs comparable to those of male candidates. At the end of the evaluation process, in cases of equal merit, preference will be given to women candidates.

IBEC, as a signatory of the San Francisco Declaration on Research Assessment (DORA), will consider, especially for early‑stage investigators, much more the scientific content of research outputs, than publication metrics or the identity of the journal in which it were published.

Protection of personal data

IBEC guarantees that candidates' personal data are processed in accordance with the requirements of the EU General Data Protection Regulation (GDPR) and Law 3/2018 on Data Protection.

Personal data will be processed solely for the purposes of the selection process.

Who we are?

The Institute for Bioengineering of Catalonia, IBEC is an interdisciplinary research center focused on Bioengineering and Nanomedicine based in Barcelona. IBEC is one of the top research institutions named as a Severo Ochoa Research Centre by the Ministry of Science, Universities and Innovation, which recognizes excellence at the highest international level in terms of research, training, human resources, outreach and technology transfer.

IBEC's mission is to develop international high‑quality interdisciplinary research that, while creating knowledge, contributes to making a better quality of life, improving health and creating wealth. A close link with key universities, reference hospitals and corporations, are assets that facilitate achieving the mission.

IBEC was established in 2005 by the Generalitat de Catalunya (Autonomous Government of Catalonia), the University of Barcelona (UB) and the Technical University of Catalonia (UPC).

IBEC is located within the Barcelona Science Park and is managing 3,800 square meters facilities, with an annual budget of 22 Mio€, 4,150 square meters of facilities; 21 research groups and a team of researchers and support services of 400 people from 35 different countries.

www.ibecbarcelona.eu