Overview
We are seeking a Project Manager with Organizational Leadership experiencence to manage cross-functional IT projects and teams. The ideal candidate will have a strong background in project management methodologies, operational processes, and team leadership, with a focus on structured planning and accountability
Key Responsibilities
- Own and lead projects and operational initiatives end-to-end within the Operations, Support, and IT Administration domains.
- Apply classical (waterfall) project management methodologies, with clearly defined phases: conception, planning, execution, and closure.
- Create and manage project baselines including detailed work breakdown structures (WBS), Gantt charts, and specification documents.
- Monitor project progress rigorously using Plan vs. Actual analysis and proactively manage deviations.
- Identify and manage project risks, issues, and dependencies.
- Coordinate internal resources and third-party vendors for the flawless execution of projects.
- Implement structured change request processes for any scope, timeline, or budget adjustments post sign-off.
- Maintain high standards of documentation and ensure strict adherence to organizational processes and project standards throughout the lifecycle.
Organizational Leadership
- Provide organizational and disciplinary leadership to the operations / support / IT admin team.
- Manage team capacity, roles, and performance evaluations.
- Oversee team functions, ensuring consistent delivery of assigned tasks and alignment with business objectives.
- Understand employees’ roles and responsibilities well enough to support, guide, and optimize performance – without requiring hands-on technical execution.
- The person will concentrate on managing the tasks and workloads, keeping the IT personnel accountable for following internal SLA’s and deadlines etc. Process and Meeting Management
- Establish and maintain a clear and efficient meeting structure to manage team activities.
- Ensure high-quality meeting documentation, including decisions, next steps, and task allocations.
- Develop and maintain central tools such as checklists, taskboards and to-do lists to standardize and streamline team processes.
Requirements
- Required Skills :
- Expertise in classical project management methodologies is essential, with a proven track record in :
- Waterfall and Hybrid project lifecycles.
- Detailed upfront planning using Work Breakdown Structures (WBS), Gantt charts, and Critical Path Method (CPM).
- Formal project control techniques, including baseline management, Earned Value Management (EVM), and rigorous change control processes.
- Practical experience with open source project management suites (e.g., OpenProject, ProjectLibre) for creating project structure plans, detailed Gantt charts, and milestone tracking.
- Confident use of collaboration tools such as enterprise wikis (e.g., DokuWiki, BookStack) for central documentation and Mattermost for structured communication.
- Very good knowledge of visualizing processes and workflows with tools such as draw.io.
Professional Qualifications
- Bachelor’s degree in one of the following or related fields : Business Administration, Management, Industrial Engineering, Information Systems, Operations Management, Project Management
- 5 + years experience in Project management, including 3 + years in team / organizational leadership.
- Proven experience in structured project management, especially in risk-based planning, resource allocation, and budgeting.
- PMP, PRINCE2, or equivalent project management certification is an advantage but not required.
- Proven and demonstrable expertise in the core principles of classical project management (as outlined in the PMBOK Guide) is required
- Strong capabilities in upfront planning, including scope definition, scheduling, and documentation.
- Familiarity with IT-related topics is an advantage.
Personal Competencies
- Excellent written communication and documentation skills.
- High level of logical reasoning and structured thinking.
- Strong interpersonal and communication skills, with the ability to convey complex topics clearly and concisely.
- Reliable, organized, and accountable with a proactive and pragmatic leadership style.
- Ability to manage multiple priorities and stakeholders.
- Strategic thinking and a proactive mindset.
- Able to motivate and push the teams to reach expected outcomes.
- Comfortable presenting to executives and collaborating with other departments.