Job Description :
Key Responsibilities
- Process service requests and provide appropriate resolutions.
- Maintain and update complex data records in our HR systems.
- Reconcile invoices from multiple vendors.
- Support the change order management process for internal projects.
- Participate in testing and validation as required.
- Manage the maintenance of Standard Operating Procedures (SOPs).
- Ensure close communication with key stakeholders to ensure consistent application of global standards.
Qualifications and Experience
- 1-3 years of experience in payroll processing within an enterprise business environment.
- Basic knowledge and hands-on experience with HR processes such as Time Tracking, Benefits, Garnishments, Pensions and Insurances.
- Experience with calculations, data processing and administrative tasks.
- Knowledge with Service Level Agreements (SLAs).
- Excellent communication skills with the ability to work effectively with clients.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrate the ability to work under pressure and prioritize tasks for the team effectively.
- Good problem-solving and resolution skills.