Housing Coordinator (Temporary)

CIEE Madrid; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An educational exchange organization in Madrid is seeking a full-time Housing Coordinator - Student Life. This role involves coordinating housing arrangements and supporting student services while ensuring a safe and enriching environment. Candidates should have a Bachelor's Degree and be fluent in English and Spanish. This position includes responsibilities in cultural programming and requires excellent negotiation skills. Working hours are Monday to Friday, with some flexibility and occasional excursions.

Servicios

Flex-time on Fridays

Formación

• Experience managing relationships with external partners, including homestays.
• Ability to support housing and program-related financial decisions.
• Familiarity with budgeting processes.

Responsabilidades

• Coordinate housing placement process and provide orientation to participants.
• Assist in planning and executing cultural activities for students.
• Ensure a healthy and safe environment for students and staff.

Conocimientos

Fluency in English and Spanish

Proven negotiation skills

Knowledge of Spanish culture

Proficiency in Microsoft Office

Educación

Bachelor's Degree or equivalent

Descripción del empleo

HOUSING COORDINATOR - STUDENT LIFE

Position :

Housing - Student Life Coordinator (Permanent)

Department :

Outbound Exchanges - Global Operations

In collaboration with / under the supervision of the Student Life Manager, the Student Life Coordinator supports the coordination, quality assurance, and planning of all student services programming (activities, excursions, etc.), The position also works in coordination with other Madrid teams, such as Program Management, to ensure a positive and highly rewarding student experience in all the Madrid programs, and supervises an assistant or intern, either seasonally or permanently.

Plan and coordinate student housing and accommodations arrangements that meet CIEE standards and objectives.

• Support and coordinate the housing placement process and provide housing orientation to participants and CIEE homestays.
• Conduct evaluations of housing and homestay hosts during each term and help plan and execute homestay host training and advising.
• Assist with the housing strategy to ensure budget compliance and participate in negotiation with providers, and homestays, in coordination with the Student Life Manager.

Serve as a resource and counsel for individual students with unique needs and student populations with specific cultural interests.

• Be available during well-published business hours for the Student Life Office and with agreed upon “open door” times to allow for regular advising with students.
• Support the student social networking opportunities, such as meeting with Student Council Representatives, Ambassadors or alumni.
• Participate in newsletters and social media, such as writing a blog, taking pictures, record video stories during program activities that show student life and adaptation.

Orientation and Cultural Agenda

• Help create a program of activities with cultural embedded components, and community resources that support the needs and learning goals of individual programs.
• Develop and execute campus and city orientations, excursions and cultural activities; plan and help participants sign up for language exchange and volunteer opportunities.
• Help to monitor student census, sign-up, and participant attendance of CIEE activities as well as participate in the evaluation process of orientation and cultural activities.
• Make reservations and become familiar with Student Life Office budget, in coordination with the Student Life Office Manager, and help to implement cost savings.
• Chaperone cultural activities and participate in occasional overnight program excursions, report expenses in a timely manner.

Perform necessary due diligence to ensure a healthy and safe environment in the office, classrooms, accommodations and during trips for both students and staff.

• Become familiar with first aid, bystander intervention training and sexual assault guidelines.
• Participate in coordination meetings with the Program Management, Academic and Administration staff to review, consult and determine protocols and best practice for student in-country experiences, arrival / departure, orientation, and cultural activities, etc.

Knowledge of Spanish culture, history, business practices, and academic environment.

Proven negotiation skills and familiarity with budgeting processes, ideally to support housing and program-related financial decisions.

Experience managing relationships with external partners, including homestays and housing providers, ensuring high-quality service and adherence to policies.

Proficiency in Microsoft Office and a willingness to learn new systems.

A Bachelor´s Degree or equivalent.

Fluency in English and Spanish.

A multicultural working environment with young people from all over the US.

The successful candidate is offered a full-time, thirty-nine (39) hour / week local work contract, paid monthly. Working hours will typically be Monday to Friday from 9 : 00 am to 5 : 30 pm, However, CIEE currently offers an additional work benefit on Fridays for this position to work from 9 : 00 am to 2 : 00 pm, based on a flex-time concept to compensate for busy “peak periods” during other times of the year. There may be occasional evening or Saturday or overnight excursions which are compensated for with recovery time.

The position is an in person and student-facing role that requires employees to be based full-time in Madrid at the start of the role. The position is hired with a local contract and follows all local holidays and annual vacation days.