Lead the Supply Chain department (50% Logistics/Operations, 30% Customer Service, and 20% Demand Planning).
Main Responsibilities
LOGISTICS/OPERATIONS:
- Ensure the proper functioning of operations to guarantee product availability.
- Report to Corporate on KPIs defined globally by the company.
- Responsible for the department’s budget.
- Responsible for executing a proper supply policy to align supply and demand.
- Diagnose and define action plans with all direct suppliers in the short, medium, and long term.
- Relationship and monitoring of Service Level with local product manufacturers.
- Weekly relationship and monitoring of corporate products with the corporate partners of the function.
- Design, implement, and supervise supply chain strategies aligned with business objectives.
- Supervise inventory levels and ensure product availability without generating inefficiencies for the business.
- Analyze potential product suppliers arising from new business opportunities.
- Negotiate and select logistics service providers (3PL & Carriers) and manage any deviation or need arising from the business.
- Define and lead supply chain optimization projects.
- Manage key performance indicators (KPIs).
- Lead cross-functional interactions and projects with other departments to align our operations with business needs.
- Ensure an adequate internal information flow about the status of our operations, guaranteeing continuous alignment of Risks and Opportunities.
CUSTOMER SERVICE:
- Review and standardize processes and optimize the department’s role to increase customer satisfaction, both internal and external.
- Lead the development of the KAM function for Major Accounts, being the point of contact between key clients and operations to resolve critical issues.
- Ensure cross-coordination with the entire Supply Chain team to ensure OTIF deliveries.
- Provide visibility on actual market sales.
- Improve the integration of the Customer Service department into the company’s interdepartmental dynamics.
DEMAND PLANNING:
- Lead the implementation of the demand planning process in collaboration with all involved departments, ensuring cross-functional alignment throughout the process.
- Ensure that the demand planning process meets business needs.
- Guarantee alignment between demand, operational capacity, and inventory availability.
- Clearly and precisely communicate the results of the planning process to the Management Committee, thus aligning all key company functions.
Requirements
- Degree in Industrial Engineering, postgraduate in Management desirable.
- Specific Competencies: Analytical Thinking, Interpersonal Communication, Leadership.
- Other Skills: Structured thinking and problem-solving orientation.
- Languages: High level of English, Italian (a plus)
Tipo de contrato: Temporal
Especialización: Pharma, Healthcare & Biotech
Área: Operaciones
Sector: Farmacia
Banda salarial: Negotiable
Tipo de trabajo: Híbrido
Nivel de experiencia: Manager Senior
Ubicación: Barcelona
TEMPORARY
Referencia: Y85N1U-BACEB7B2
Fecha de publicación: 26 de enero de 2026
Consultor/a: Víctor Valls
barcelona healthcare-biotech/operations 2026-01-26 2026-02-25 pharmaceuticals Barcelona Barcelona ES Robert Walters https://www.robertwalters.es https://www.robertwalters.es/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true