Guest Experience Specialist — Front Desk & Reservations

The Ritz-Carlton; Barcelona; Presencial; EUR 20.000 - 25.000; Jornada completa

Descripción de la vacante

A luxury hotel in Barcelona is seeking a Front Desk Agent to manage guest check-ins and check-outs. The ideal candidate should have a high school diploma or G.E.D. equivalent. Responsibilities include processing payments, working with housekeeping staff to ensure room readiness, and addressing guest needs professionally. This role requires strong communication skills and attention to detail. Join a team that values safety, professionalism, and providing exceptional guest service.

Formación

• Must have a high school diploma or G.E.D. equivalent.

Responsabilidades

• Process guest check-ins and check-outs accurately.
• Coordinate with Housekeeping for room readiness.
• Manage guest calls and provide information.
• Maintain confidentiality and protect company assets.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

A luxury hotel in Barcelona is seeking a Front Desk Agent to manage guest check-ins and check-outs. The ideal candidate should have a high school diploma or G.E.D. equivalent. Responsibilities include processing payments, working with housekeeping staff to ensure room readiness, and addressing guest needs professionally. This role requires strong communication skills and attention to detail. Join a team that values safety, professionalism, and providing exceptional guest service.