Global Community & Care Experience Lead

Teleperformance; Madrid; Híbrido; EUR 28.000 - 33.000; Jornada completa

Descripción de la vacante

A global customer experience company is seeking a Social Media Coordinator to manage interactions across channels. You will handle content publication, customer engagement, and maintain a strong connection with consumers. C2 level in German and English is a must, and familiarity with social media trends is key. The role includes flexible working hours, a hybrid work model, and a competitive salary of €28,000 gross/year.

Servicios

23 days of vacation

Medical and dental insurance

Pet friendly policies

International internal mobility

Not working on your birthday

Flexible hours

Formación

• C2 level of German and English required.
• Nice to have: Spanish or another language.
• Willingness to travel may be needed.

Responsabilidades

• Manage monthly social media calendar.
• Publish monthly content plan and respond to interactions.
• Research trends in social media.

Conocimientos

Social Media Management

Customer Service

Engagement Generation

Trend Detection

Bilingual: German and English

Organizational Skills

Attention to Detail

Sociable Personality

Descripción del empleo

A global customer experience company is seeking a Social Media Coordinator to manage interactions across channels. You will handle content publication, customer engagement, and maintain a strong connection with consumers. C2 level in German and English is a must, and familiarity with social media trends is key. The role includes flexible working hours, a hybrid work model, and a competitive salary of €28,000 gross/year.