German-Speaking Remote Customer Support Agent

SIXT; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An international mobility service provider is looking for a German Speaking Customer Support Agent to join their remote Customer Service Team. The successful candidate will handle customer enquiries, resolve complaints, and gather feedback to enhance service quality. Required skills include fluency in German and English, strong communication abilities, and customer service experience. The role provides the flexibility to work from home while being part of a dynamic team focused on delivering exceptional customer experiences.

Servicios

Work-Life Balance

Employee Benefits and Discounts

Team Building Activities

Professional Growth Opportunities

Formación

• Fluent in German with a solid command of English to communicate effectively with customers.
• Proven experience in delivering exceptional customer service in a fast-paced environment.
• Strong communication skills with empathy and enjoyment in customer interactions.

Responsabilidades

• Respond to all incoming customer enquiries via email and telephone.
• Handle complaints and resolve customer issues in a timely manner.
• Collect feedback to support team success and suggest improvements.

Conocimientos

Fluent German

Very good English (B2 or higher)

Customer experience

Strong communication skills

Problem-solving ability

Technical proficiency with PC and Microsoft Office

Descripción del empleo

An international mobility service provider is looking for a German Speaking Customer Support Agent to join their remote Customer Service Team. The successful candidate will handle customer enquiries, resolve complaints, and gather feedback to enhance service quality. Required skills include fluency in German and English, strong communication abilities, and customer service experience. The role provides the flexibility to work from home while being part of a dynamic team focused on delivering exceptional customer experiences.