German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Financecolombia; A distancia; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

Un proveedor líder de servicios de movilidad busca un Agente de Atención al Cliente que hable alemán y tenga pasión por el servicio al cliente. Este trabajo es 100% remoto, permite balancear la vida laboral y personal, y ofrece beneficios como descuentos en servicios de SIXT. Se requiere experiencia mínima de un año en atención al cliente y la capacidad de trabajar de manera remota en turnos rotativos. Si estás listo para impulsar tu carrera, ¡aplica ahora!

Servicios

Balance trabajo-vida

Beneficios de empleado

Actividades de Team Building

Oportunidades de crecimiento profesional

Formación

• Mínimo de 1 año de experiencia en un puesto de atención al cliente
• Capacidad para trabajar en un entorno remoto
• Disponibilidad para turnos rotativos de lunes a domingo

Responsabilidades

• Actuar como interfaz entre clientes y chóferes
• Asegurar estándares de calidad alta
• Monitorear la puntualidad de los conductores
• Asegurar que cada transferencia sea asignada al conductor apropiado
• Facilitar el encuentro entre conductores y clientes

Conocimientos

Fluidez en alemán e inglés

Pasión por el servicio al cliente

Comunicación efectiva

Proficiencia en herramientas de MS Office

Mentalidad proactiva y orientada a soluciones

Descripción del empleo

German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Descripción del empleo Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Customer Support Agent for SIXT ride with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector. Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you!

YOUR ROLE

• Together with the support team, act as the interface between customers and chauffeurs.
• Ensure high‑quality standards are met and that every customer is safely transported from point A to B.
• Monitor driver punctuality worldwide using our custom‑developed tools and organize alternatives if necessary.
• Make sure each booked transfer is assigned to the appropriate driver.
• Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.
• Take care of every customer – celebrity or not.

YOUR SKILLS

• Fluency in both German and English, with excellent communication skills.
• Passion for customer service and a genuine interest in supporting and assisting clients.
• Minimum of 1 year of experience in a similar customer‑facing or service‑oriented role.
• Proficiency with MS Office tools and confidence in working with digital systems.
• Ability to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday.
• A proactive, solution‑oriented mindset with a strong focus on delivering outstanding customer experiences.

WHAT WE OFFER

• Work‑Life Balance: This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life.
• Employee Benefits: Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.
• Team Building Activities and International Events: Be part of engaging team‑building activities and participate in exciting global corporate events that connect colleagues from all over the world.
• Professional Growth: Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.
• Apply now and become part of an international, forward‑thinking team that’s redefining premium mobility every day. We’re excited to meet you!

Información adicional

Quiénes somos: Somos un proveedor de servicios de movilidad líder a nivel mundial, con una facturación de 4,00 mil millones de euros y aproximadamente 9.000 empleados en todo el mundo. Nuestra plataforma de movilidad ONE reúne nuestros productos SIXT rent (alquiler de vehículos), SIXT share (préstamo de vehículos), SIXT ride (servicios de taxi y chófer) y SIXT+ (abono de vehículos), dando a nuestros clientes acceso a nuestra flota de 350.000 vehículos, a los servicios de 4.000 socios colaboradores y a unos 5 millones de conductores en todo el mundo. Junto con nuestros socios franquiciados, estamos presentes en más de 110 países con 2.000 estaciones de alquiler. En SIXT, la experiencia del cliente y el servicio al cliente excepcionales son nuestra máxima prioridad. Apostamos por el verdadero espíritu empresarial y la estabilidad a largo plazo, y alineamos nuestra estrategia empresarial con visión de futuro. ¡Empieza con nosotros y postúlate ahora!

About SIXT Spain

Start your career with the trendy mobility service provider SIXT. We offer many entry options and career opportunities. Apply now!