French-Speaking Customer Support Specialist Hybrid / Remote, Spain

Talentskillrecruitment; A distancia; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking French-Speaking Customer Support Specialists in Barcelona, Spain. This role involves serving customers for major brands, ensuring satisfaction, and working within a multicultural team. Candidates should have native French fluency and strong problem-solving skills. Competitive salary and comprehensive training are offered, with potential for career growth in a dynamic environment.

Servicios

Fully paid training

Health insurance

Assistance with local bureaucracy

Performance bonuses

Formación

• Native or high-level fluency (C1 / C2) in French (written and verbal).
• Fluent English required for training and internal communication.
• Experience in Customer Service or BPO/Call Center preferred.

Responsabilidades

• Serve as the primary contact for French-speaking customers via phone, chat, and email.
• Resolve customer issues regarding products and services.
• Document all service interactions accurately.

Conocimientos

French fluency

Problem-solving skills

Communication skills

Descripción del empleo

Description

Talent Skill Recruitment is actively seeking highly engaged French‑Speaking Customer Support Specialists to join our exclusive talent network in Spain. We partner with global BPO, e‑commerce, and technology clients that are scaling their operations to serve the French and French‑Canadian markets from Spain.

This is a fantastic opportunity to start an international career, providing expert support and resolving inquiries for major brands. By applying, you gain immediate access to high‑demand roles offering comprehensive training and excellent potential for career progression in Barcelona.

This application places you in our network for immediate consideration for current and future remote and hybrid career opportunities in Spain.

Compensation & Benefits

A competitive salary and benefits package are typically offered by our clients, including:

• Base Salary : 22,000 28,000 (Competitive for French fluency in Spain).
• Performance Bonus : Attractive monthly and quarterly incentives based on performance metrics.
• Benefits : Fully paid training, health insurance, and assistance with local Spanish bureaucracy.

Responsibilities

• Serve as the primary point of contact for French‑speaking customers (B2C or B2B) via telephone, chat, and email.
• Resolve customer issues efficiently regarding products, services, accounts, or order fulfillment.
• Ensure a high level of customer satisfaction and accurately document all service interactions.
• Collaborate within a multicultural team environment in Spain.

Requirements

• Native or high‑level fluency (C1 / C2) in French (written and verbal) is essential.
• Fluent English is required for internal communication and training.
• Previous experience in a Customer Service or BPO / Call Center environment is a strong advantage.
• Excellent problem‑solving skills and a professional, patient demeanor.
• Must be eligible to work in the EU / Spain.