Field Application Engineer (Pre-sales and commissioning) - Data Center Solutions

Delta Electronics; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global technology firm is looking for a Field Application Engineer to provide presales advice and technical service in Data Center Solutions. The role involves managing commissioning projects, technical support on site, and training for partners and customers. Candidates must have strong knowledge of the Data Center ecosystem, a technical degree, and at least five years of experience in the Spanish market. A competitive benefits package and a collaborative working environment are offered.

Servicios

Competitive benefits package

Work-life balance

Development opportunities

Formación

• Minimum five years experience working directly in the Spanish market.
• Experience in commissioning and project management desirable.
• Knowledge of cooling technologies for Data Centers is a plus.

Responsabilidades

• On site support in big Data Center projects dealing with technical issues.
• Responsible for overall service-related technical documentation.
• Commercial mindset: Orientation to customer satisfaction.

Conocimientos

Knowledge about UPS systems

Strong knowledge about Data Center ecosystem

Sales orientation

Team-oriented approach

Educación

Technical degrees (industrial engineering, electronic engineering, material engineering)

Descripción del empleo

Overview

We are searching for an enthusiastic Field Application Engineer engaged in providing presales advice and best in class technical service to our DATA CENTER SOLUTIONS customers and distributors. The main scope for the role is managing end to end commissioning projects, being able to deal with project managers, end users and the different stakeholders. He / She will also assist other recurrent customers. He / She will work closely with sales team to provide technical assistance in tendering and big projects. This role requires to travel and be flexible based on customers needs. Fluent English and knowledge about UPS systems is a must. Main tasks are:

Responsibilities

• On site support in big Data Center projects dealing with technical issues, especially diagnostics / troubleshooting for critical cases and customer training.
• In the lab replication of failures, simulations and testing.
• Responsible for overall service-related technical documentation used in EMEA definition of scope of service jobs for each product (installation / commissioning / annual maintenance) spare parts list with substitution matrix.
• Initiation of on-site interventions and creation of adequate repair instructions and determination of required spare parts on-site job monitoring.
• Commercial mindset: Orientation to customer satisfaction.
• Support channel partners on identifying and solving technical problems related to TPS and TDC products / solutions.
• Analysis and Feedback Reports on technical / support visits and findings.
• Training of partners and customers.
• Support the prototyping and internal tests. Modification / customization of standard products.
• Building up hardware system configuration using standard modules / assemblies.

Qualifications

• Strong knowledge about Data Center ecosystem and applications.
• Minimum five years experience working directly in the Spanish market.
• Knowledge about UPS systems and solutions.
• Technical degrees (industrial engineering, electronic engineering, material engineering, etc.).
• Experience in commissioning and project management will be desirable.
• Knowledge of cooling technologies for Data Centers is a plus.
• Sales orientation and end to end knowledge of solution selling process.
• Strong experience on maintaining relationships with big accounts.
• Strong interpersonal communication with a team-oriented approach.

Additional Information

We offer a competitive benefits package and work-life balance. We are also committed to the development of our people, building a long career with us.

As an innovative and global company you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation and vision for the future.

Remote Work

Employment Type: Full-time

Key Skills

Fashion Retail, Engineering, HVAC, Defense, ASP

Experience

years

Vacancy

1