European Customer Service Desk Specialist (SAP, Multilingual)

Archroma; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global chemicals company is seeking a motivated Customer Service Desk team member based in El Prat de Llobregat, Barcelona. This full-time position involves managing order processing, maintaining data quality, and providing excellent customer service. Candidates should have at least 3 years of customer service experience, strong SAP knowledge, and be fluent in English and Spanish, with French as a plus. This role supports a healthy supply chain and business strategies.

Formación

• Minimum 3 years of experience in customer service.
• Knowledge of SD processing and SAP related tools.
• Good command of English and Spanish; French is desirable.

Responsabilidades

• Manage order processing and ensure data quality.
• Provide updates to customers on order status.
• Support other areas key to supply chain and business strategy.

Conocimientos

Customer oriented attitude

Strong communication skills

Good SAP knowledge

Fluent in English

Fluent in Spanish

Team worker

Proactive approach

Herramientas

SAP

Descripción del empleo

A global chemicals company is seeking a motivated Customer Service Desk team member based in El Prat de Llobregat, Barcelona. This full-time position involves managing order processing, maintaining data quality, and providing excellent customer service. Candidates should have at least 3 years of customer service experience, strong SAP knowledge, and be fluent in English and Spanish, with French as a plus. This role supports a healthy supply chain and business strategies.