Dutch-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A major recruitment agency is looking for a Customer Expert to join their team. The role involves communicating with customers via phone, chat, and email, ensuring high customer satisfaction. Candidates must be fluent in Dutch and possess strong communication skills in English. The position is remote in Greece and offers a competitive salary with additional bonuses and relocation support, including health care benefits and training opportunities.

Servicios

Relocation support including flight tickets and hotel accommodation

Competitive salary with performance bonuses

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Formación

• Fluency in Dutch is essential for this role.
• Very good communication skills in English (B2 level) required.
• Strong soft skills and problem-solving ability are necessary.

Responsabilidades

• Communicate with customers via phone, chat & e‑mail.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction while representing a major brand.

Conocimientos

Fluency in Dutch

Good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Resourcefulness

Ability to multitask

Team player in a fast-paced environment

Descripción del empleo

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e‑mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Dutch
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem‑solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses