Digital Sales Account Manager - Italian speaker (based in Barcelona)

Jordan martorell s.l.; Barcelona; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A leading global technology firm in Barcelona is seeking a Digital Sales Account Manager to manage relationships with Italian SME clients. The ideal candidate has a passion for sales, experience in technology services, and strong communication skills. This role offers a hybrid work model and opportunities for professional growth within an innovative environment.

Servicios

Flexible working hours

Collaborative work environment

Competitive compensation

Formación

• Passionate about sales and committed to customer satisfaction.
• Experience in selling technology products and services.
• Strong verbal communication and negotiation skills.

Responsabilidades

• Manage relationships with SME clients to ensure exceptional service.
• Develop renewal strategies tailored to each client.
• Monitor and analyze performance metrics to improve strategies.

Conocimientos

Sales expertise

Customer satisfaction commitment

Verbal communication skills

Negotiation skills

Fluency in Italian and English

Descripción del empleo

Job Function: Sales

The role: Exciting News! We are happy to announce that SoftwareOne created a new Digital Sales Hub for EMEA in Barcelona! At SoftwareOne, we are looking for an exceptional Digital Sales Account Manager for Italian customers. You will be part of a talented global team and will play a key role in driving our revenue growth.

As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. Your responsibilities will include:

• Building and maintaining strong, trust-based relationships with SME clients.
• Acting as the primary contact for digital service inquiries and coordinating with internal teams.
• Developing and executing renewal strategies tailored to each client, including leading negotiations for contract renewals.
• Addressing and resolving post-sales issues in collaboration with cross-functional teams.
• Maintaining a comprehensive understanding of clients' business landscapes to identify growth opportunities.
• Utilizing data insights and market intelligence to drive sales, identify upsell opportunities, and execute targeted sales campaigns.
• Monitoring and analyzing performance metrics to improve account management processes and sales strategies.
• Representing client interests within the organization and championing client success stories to drive referrals and testimonials.

Requirements:

• Passionate about sales and committed to customer satisfaction.
• Experience in selling technology products and services.
• Strong verbal communication and negotiation skills.
• Expertise in customer onboarding and handling.
• Proficiency in escalation management.
• Request tracking and collaboration skills.
• Ability to translate business problems into technical solutions.
• Continuous learning orientation.
• Fluent in Italian and English.

What we offer:

• Flexible timing and a hybrid work model.
• A dynamic, collaborative work environment with opportunities for professional growth and training.
• Competitive compensation and benefits package.
• The chance to be part of our new Sales Hub in Barcelona working on innovative projects.
• An international working environment.

Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider, helping clients migrate and modernize workloads, navigate, and optimize software and cloud changes, unlocking technology's value. With 9,200 employees, we deliver a portfolio of 7,500 software brands across ninety countries.