Deputy Head of IT Risk & Cybersecurity SSC W / M BNP Paribas Personal Finance

BNP Paribas Personal Finance; Madrid; Híbrido; EUR 80.000 - 120.000; Jornada completa

Descripción de la vacante

A leading bank is seeking a Deputy Head of IT Risk & Cybersecurity in Madrid to enhance IT risk and cybersecurity services. The role involves team management, service governance, and operational excellence. Ideal candidates have over 5 years of relevant experience, strong project management skills, and a solid grasp of cybersecurity principles. This position offers a hybrid model working environment along with various benefits including a flexible compensation plan and extensive leave days.

Servicios

Training programs

Flexible compensation plan

Hybrid telecommuting model

31 vacation days

Formación

• 5+ years of IT service management or IT delivery management experience.
• Strong leadership and team management skills.
• Solid understanding of IT RISK and cybersecurity.

Responsabilidades

• Support Shared Service Centre governance and evolution.
• Manage team workload and staff appraisals.
• Coordinate delivery teams to ensure operational quality.

Conocimientos

Business/IT relationship management

IT knowledge

Service orientation

Strong analytical skills

Proactive and flexible

Educación

Advanced university degree in computer science, Information Security, or Business Administration

Herramientas

Jira

ServiceNow

Descripción del empleo

Overview

Deputy Head of IT Risk & Cybersecurity SSC W / M at BNP Paribas Personal Finance. You will join SE.T - BNP Paribas Personal Finance International Shared Service Center, supporting the governance and evolution of IT risk and cybersecurity services for BNP Paribas Group entities worldwide.

BNP Paribas Group is a leading European bank with ~185,000 employees in 65 countries. In Spain, BNP Paribas Personal Finance has 5,100+ employees across 13 business lines.

About The Job: We are looking for a Deputy Head of IT Risk & Cybersecurity to strengthen the governance and delivery of IT risk and cybersecurity services, in line with Group practices, and to grow our international client base.

What You Will Do

Your mission will be to support Shared Service Centre governance and evolution through cost-effective solutions to improve security posture, delivering operational security expertise (Build) and support (Run) via skilled staff in alignment with Group practices.

Services Planning And Coordination

• Manage activity from a team management perspective (contracts, client relationships, providers, and KPI reporting).
• Provide estimations, planning for development activities, and ensure team alignment to achieve results.

Services Management

• Govern existing services and contribute to the development of new IT Risk & Cyber services with stakeholders (corporate IT Risk, Local IT Risk, and Business).
• Support transversal projects to foster efficiency objectives.

Empowerment Of The IT Risk & Cyber Teams

• Develop and empower IT team members, focusing on individual skills, aspirations, and development needs to prepare for current and future challenges.
• Lead the team to ensure cooperation, quality, and prioritized action plans.

Team Leadership And Management

• Manage workload planning, staff holidays, absences, backups, recruitment, mobility, and onboarding; evaluate daily work and conduct annual appraisals.
• Oversee budget monitoring and other people-management topics.

Operational Delivery Coordination

• Coordinate delivery teams to guarantee application and infrastructure operations quality.
• Build trusted relationships with corporate and local IT risk teams with formal follow-ups and mutual prioritization of demands/backlogs.
• Ensure proper functioning of applications and infrastructures serving the Business.

Continuous Improvement

• Identify opportunities to streamline processes and improve service delivery efficiency.
• Apply best practices and lessons learned; stay informed about emerging technologies and industry trends.

What We Are Looking For

• Advanced university degree in computer science, Information Security, Business Administration and/or Management.
• 5+ years of IT service management or IT delivery management experience with a track record of delivering complex projects on time and within budget.
• Experience in providing structured IT services to clients.
• Strong leadership and team management skills; ability to inspire cross-functional teams.
• Solid understanding of IT RISK and cybersecurity; certifications such as CISM, CISA, CRISC, CISSP are nice to have or desirable.
• Excellent communication and interpersonal skills for stakeholder engagement at all levels.
• Solid understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, ServiceNow).
• Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
• ISO 31000 Lead Manager, ISO 27005 Risk Manager, and ITIL project management certifications are a plus.
• Experience working in more than one location/country is considered essential.

Skills

Business Skills

• Business/IT relationship management
• IT knowledge
• Service orientation

Behavioural Skills

• Personal impact and ability to influence/motivate
• Proactivity and flexibility to new challenges
• Strong organizational skills

Transversal Skills

• Ability to manage/facilitate meetings, committees, or training
• Ability to inspire others and generate commitment
• Ability to anticipate business/strategic evolution
• Strong customer orientation

Languages

English (Fluent/Proficient). Spanish (Optional). French (Nice to have).

About Our Culture

South Europe Technologies (S.ET) is the IT, Data and Operations Shared Service Center of BNP Paribas Personal Finance, with delivery centers in Spain and Portugal, serving BNP Paribas Group entities worldwide.

Offices: Spain (Madrid) and Portugal (Lisbon, Porto). The team includes 200+ employees across technologies and roles, with ongoing growth.

We value an Inclusive and Multicultural environment, offer career opportunities and internal mobility, with flexible schedules and care for personal time. We have adopted a hybrid working model.

Benefits

• Training programs, career plans, and internal mobility opportunities (national and international).
• Diversity and Inclusion Committee and employee communities (PRIDE, We Generations, MixCity).
• Corporate volunteering program (1 Million Hours 2 Help).
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 31 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and is committed to non-discrimination. We strive to reflect society in our recruitment and to foster creativity and productivity.

Job Details

• Seniority level: Director
• Employment type: Contract
• Job function: Information Technology
• Industries: Banking

Madrid, Spain — 2 weeks ago (job posting history visible on site).

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