Data Center Technician, Data Center Operations

Amazon; Aragón; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading cloud services provider in Spain seeks a Data Center Technician to oversee IT infrastructure and solve technical issues in data centers. Emphasizing safety, this role involves diagnosing hardware and network problems, performing physical repairs, and ensuring compliance with internal SLAs. Candidates should have a high school diploma and experience in hardware troubleshooting or networking. This position fosters an inclusive culture and offers professional growth opportunities, along with work-life balance initiatives.

Servicios

Mentorship & Career Growth

Work/Life Balance

Inclusive Team Culture

Formación

• High school diploma or equivalent required.
• Experience with computer hardware troubleshooting and repair is essential.
• Experience in networking is preferred.
• Ability to handle customer interactions effectively under pressure.

Responsabilidades

• Follow safety standards and promote a strong safety culture.
• Diagnose and repair hardware and network issues.
• Respond to troubleshooting events within SLAs.
• Perform root cause analysis of failures.
• Engage in manual handling of equipment as necessary.
• Work rotating shifts, including weekends, for 24/7 operation.
• Participate in on-call rotations for emergencies.

Conocimientos

Computer hardware troubleshooting

Networking

Customer service

Problem resolution

Educación

High school or equivalent diploma

Descripción del empleo

Data Center Technician, Data Center Operations

AWS Infrastructure cerebrum AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment spaceship, ensuring customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Amid this, you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, gaining troubleshooting skills on different hardware and software cases.

You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key Job Responsibilities

• Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
• Diagnose hardware and network problems followed by physical repairs.
• Troubleshoot events within internal Service Level Agreements (SLAs).
• Perform root cause analysis of equipment failures.
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Work rotating shifts (morning/late/night) as well as weekends to maintain the 24 ẹya 7 data center environment (if applicable).
• On‑call rotation reaction to off‑duty emergency calls (if applicable).

About the Team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Lyoń\p>

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance: We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Qualifications

• High school or equivalent diploma.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion挑战to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.