Data Academy | SSR Data Support Analyst

Financecolombia; Málaga; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology solutions provider is seeking a skilled Data Support Analyst for a hybrid role in Málaga, Spain. Responsibilities include providing production support, managing incidents, and mentoring juniors. The ideal candidate has at least 3 years of experience in technical analysis and strong code comprehension, particularly in Java. This role offers a full-time contract with a flexible remuneration package including benefits such as medical insurance and training opportunities.

Servicios

Private medical insurance

Life insurance

Flexible remuneration package

Training and career development

Smart Office Pack for remote work

Lunch and travel cards

Formación

• At least 3 years of experience in support and technical analysis.
• Strong code reading & comprehension, especially in Java.
• Proven experience in incident resolution within SLA-driven environments.
• Solid understanding of SQL, Airflow, Databricks.
• Strong communication skills for cross-functional collaboration.
• Comfortable working under pressure in high-urgency settings.

Responsabilidades

• Provide first-level support ensuring system stability.
• Monitor, triage, and resolve production incidents.
• Analyze Java, SQL, Airflow, and Databricks code.
• Support and mentor junior developers.
• Conduct daily incident reviews.
• Prioritize tasks effectively under pressure.
• Work with infrastructure teams on operational needs.

Conocimientos

Data Analytics

SQL

Power BI

Data Visualization

Java

Airflow

Databricks

Agile methodologies

Herramientas

Microstrategy

Scala

PySpark

Hadoop

Descripción del empleo

We are looking for a skilled Data Support Analyst to join our Data Academy.

Responsibilities:

1. Production Support: Provide first-level support in a fast-paced production environment, ensuring system stability and adherence to defined SLAs.
2. Incident Management: Monitor, triage, and resolve production incidents through effective code reading and troubleshooting. Escalate unresolved issues to Level 2 support when needed.
3. Code Comprehension: Analyze and interpret Java, SQL, Airflow, and Databricks code to identify the root cause of production issues, without being responsible for new feature development.
4. Collaboration with Juniors: Support and mentor junior developers by helping them understand system behavior, troubleshoot issues, and improve their code comprehension skills.
5. Daily Reviews: Conduct daily incident reviews and maintain documentation to ensure continuous improvement and knowledge sharing.
6. Prioritization and Escalation: Prioritize tasks effectively under pressure and ensure critical issues are escalated appropriately.
7. Infrastructure Coordination: Work closely with infrastructure teams to support operational needs and manage technical blockers.
8. General Stack: SUPRA, Microstrategy, Hue (Hive/Impala), Scala, Power BI, PySpark, TrueDat, Airflow, Hadoop, Databricks, Qlik.

Qualifications:

Mandatory Requirements:

• At least 3 years of experience in support and technical analysis.
• Strong code reading & comprehension, especially in Java.
• Proven experience in incident resolution and troubleshooting within SLA-driven environments.
• Solid understanding of SQL, Airflow, Databricks (training provided but familiarity preferred).
• Teamwork with Agile methodologies.
• Strong communication skills for cross-functional team collaboration and mentoring juniors.
• Comfortable working under pressure and in high-urgency settings.
• English level at least B2.

Preferred Qualifications:

• Experience in production support or site reliability engineering roles.
• Background in scripting or light development tasks is a plus.
• Prior experience with data engineering workflows or ETL systems is an advantage.
• Ability to analyze and debug production issues independently.
• Fluency in Spanish would be highly valuable.
• Bank treasury fundamentals are an asset.

Additional Information:

What do we offer you:

• Full-time contract
• Smart Office Pack for comfortable remote work
• Training and career development
• Benefits and perks such as private medical insurance, life insurance, lunch and travel cards as part of the flexible remuneration package
• Opportunity to be part of a multicultural team working on international projects
• Hybrid position based in Málaga, Spain. Relocation is mandatory.
• Support for work permits.

If you are passionate about data development & tech, we want to meet you!

Talan Spain's commitment to non-discrimination is in accordance with the company's Equality Plan and current regulations on gender equality.

Remote Work: Employment Type: Full-time

Key Skills:

Data Analytics, Microsoft Access, SQL, Power BI, R, Data Visualization, Tableau, Data Management, Data Mining, SAS, Data Analysis Skills, Analytics

Experience: 3+ years

Vacancy: 1