Danish Speaking Customer Service Manager

Cbtalents; Barcelona; Presencial; EUR 23.000 - 30.000; Jornada completa

Descripción de la vacante

An international digital marketing company is seeking a Danish Speaking Customer Service Manager to join their dynamic team in Barcelona. In this role, you will engage with business clients, providing tailored marketing solutions while ensuring high customer satisfaction. You should have native-level Danish proficiency and fluent English skills, alongside at least one year of relevant experience in digital marketing or sales. They offer a competitive salary between €23,000 and €30,000, plus bonuses, comprehensive training, and opportunities for career growth.

Servicios

Relocation package with flight ticket and accommodation

Sales bonus package

Comprehensive training on Google Ads

Dynamic work environment with team-building activities

Formación

• C2 level proficiency in Danish and fluent in English required.
• 1+ years of experience in digital marketing, ideally with campaign optimization.
• Experience in sales or customer-facing roles preferred.

Responsabilidades

• Engage with business clients to understand their marketing goals.
• Collaborate with clients to enhance campaign performance.
• Achieve individual performance targets while providing excellent customer experience.

Conocimientos

Native-level Danish (C2)

Fluent English

Digital marketing experience

Analytical skills

Presentation skills

Problem-solving skills

Sales experience

Collaborative working

Descripción del empleo

Danish Speaking Customer Service Manager

About the job Danish Speaking Customer Service Manager

We are looking for a Danish-speaking Customer Service Manager to join an international digital marketing and customer engagement team.

This position offers the opportunity to collaborate with a diverse, multilingual team while influencing the online marketing landscape in the Danish market.

Key Responsibilities

• Engage in consultative conversations with business clients to understand their marketing goals and provide tailored strategic recommendations.
• Collaborate with companies and agencies to enhance campaign performance and maximize their advertising investment.
• Identify opportunities to introduce value-added solutions and contribute to business growth through upselling or cross-selling when suitable.
• Consistently achieve individual performance targets while maintaining a high standard of customer experience.
• Communicate professionally and proactively with clients via phone, email, and virtual meetings.

Requirements

• Native-level Danish (C2) proficiency.
• Fluent English communication skills (spoken and written).
• 1+ year of experience in digital marketing, ideally involving campaign optimization (PPC experience is a strong advantage).
• At least 1 year of experience in sales or customer-facing account management roles.
• Familiarity with online advertising platforms and digital marketing tools.
• Strong analytical, problem-solving, and presentation skills.
• Proactive, collaborative, and comfortable working in atarget-driven environment.
• Passionate about marketing, technology, and digital media, with a willingness to grow and develop professionally.

What We Offer

• International work environment with native-speaking colleagues.
• Professional development and continuous training.
• Dynamic, supportive team culture.
• Opportunity to contribute to impactful digital advertising strategies.
• Competitive salary: 23,000- 30,000 gross per year (based on experience)
• Sales bonus package: Up to 3,000 - 4,290 gross per year
• Relocation package: Includes flight ticket, one-month accommodation, and private health insurance support
• Permanent contract & full-time position (39h/week, Monday to Friday)
• Comprehensive training on Google Ads & sales techniques
• Career growth opportunities & Google certifications
• Dynamic work environment with team-building activities & social events