Customer Support Specialist – iGaming & Safe Gaming Advocate

SkillOnNet; Melilla; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading iGaming company is seeking a Customer Support Representative to engage with customers, ensuring outstanding service and resolution of inquiries. The role requires fluency in English, strong communication skills, and a customer-oriented approach. Training is provided, and employees can expect an excellent work environment with various perks, including a monthly bonus and company medical insurance. Join a family-oriented culture that prioritizes staff well-being and professional growth.

Servicios

Attractive salary package

Monthly incentive Bonus

Monetary vouchers on Birthdays

Fully equipped kitchen

Options for medical insurance

Possibilities for pension plan

Casual Dress Code

Exciting company activities

Formación

• Fluency in English is mandatory.
• Proven customer service experience is welcomed but not mandatory.
• Strong communication and active listening skills are required.

Responsabilidades

• Effectively communicate with customers in their designated language.
• Provide an outstanding client experience and resolve issues on first contact.
• Respond to client inquiries via Webchat, Email, and Phone in a timely manner.
• Promote a 'Safer Gaming' philosophy.

Conocimientos

English fluency

Strong communication skills

Active listening skills

Customer orientation

Computer proficiency

Ability to perform under pressure

Descripción del empleo

A leading iGaming company is seeking a Customer Support Representative to engage with customers, ensuring outstanding service and resolution of inquiries. The role requires fluency in English, strong communication skills, and a customer-oriented approach. Training is provided, and employees can expect an excellent work environment with various perks, including a monthly bonus and company medical insurance. Join a family-oriented culture that prioritizes staff well-being and professional growth.