Customer support representative - EU nationals

Kats Recruitment; Málaga; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking multilingual customer service representatives for roles across Southern Europe, including vibrant Spain. Candidates must be fluent in English and another EU language. Responsibilities include handling customer inquiries and collaborating with teams to ensure customer satisfaction. Benefits include competitive salary, paid training, and a relocation package. This is a great opportunity for those looking to build a career in a multicultural environment.

Servicios

Competitive salary

Paid training

Relocation package

Flexible working conditions

Formación

• Fluency in English and one EU language required.
• Excellent communication and problem-solving skills needed.
• Positive attitude and customer-oriented mindset are essential.

Responsabilidades

• Handle customer inquiries in your native language.
• Provide accurate information and solutions with empathy.
• Collaborate with internal teams for issue resolution.
• Maintain high customer satisfaction and quality standards.
• Stay informed about product updates and company policies.

Conocimientos

Fluency in English

Fluency in one European language (German, Spanish, etc.)

Excellent communication

Problem-solving skills

Positive attitude

Customer-oriented mindset

Basic computer skills

Educación

EU citizenship or valid EU work permit

Descripción del empleo

Multilingual Customer Service Roles Across Europe

Locations: Greece | Bulgaria | Portugal | Spain

Language combinations: German, Spanish, Italian, Czech, Norwegian, Danish, Finnish, Swedish, Polish, Dutch, French, Portuguese + fluent English

About The Role

Are you fluent in English and another European language? Join international customer service teams across Southern Europe in sunny Greece, beautiful Bulgaria, coastal Portugal, or vibrant Spain! ️ You'll be the first point of contact for global brands, helping customers by phone, email, or chat. Whether you're supporting a travel company, tech giant, or lifestyle brand, you'll receive full training and enjoy a multicultural workplace where every language matters.

Key Responsibilities

• Handle customer inquiries in your native language via chat, email, or phone
• Provide accurate information and effective solutions with empathy and professionalism
• Collaborate with internal teams to ensure smooth issue resolution
• Maintain high customer satisfaction and follow quality standards
• Stay informed about product updates and company policies

Requirements

• Fluency in English and one EU language (German, Spanish, Italian, Czech, Norwegian, Danish, Finnish, Swedish, Polish, Dutch, French, or Portuguese)
• Excellent communication and problem-solving skills
• Positive attitude and customer-oriented mindset
• Basic computer skills and ability to work in a multicultural environment
• EU citizenship or valid EU work permit for the country where the job is based

What We Offer

• Competitive salary + monthly bonuses
• Paid training and career development opportunities
• Relocation package (flight, accommodation, administrative support)
• International work culture and supportive management
• Modern offices and flexible working conditions (some hybrid options available)

Ready to Start Your Journey?

If you're passionate about helping others and want to build your career abroad, we'd love to hear from you! Let's make your next career step a bright one!