Customer Success Manager (remote from Madrid)

Nobel Recruitment; Madrid; A distancia; EUR 45.000; Jornada completa

Descripción de la vacante

A fast-growing property-tech firm is seeking a Customer Success Manager in Madrid to lead client onboarding and training in Spain. This role allows you to shape the local market and offers a clear pathway to a leadership position as the company expands. Candidates should have professional proficiency in Spanish and English and possess 1–2 years of experience in Customer Success or the hospitality sector.

Servicios

Flexible workspace subscription

International onboarding in the Netherlands

Grow into a Teamlead role

Formación

• 1–2 years of experience in Customer Success or hospitality sector.
• Strong service-minded orientation.

Responsabilidades

• Onboard, train, and drive adoption with Spanish clients.
• Build and optimize customer success processes for the French market.
• Act as a trusted advisor to clients.

Conocimientos

Spanish

English

Customer Success Management

Descripción del empleo

Overview

Customer Success Manager for fast-growing Dutch Property-Tech SaaS solution

Location: Madrid (remote, with onboarding in the Netherlands)

Salary: €45K+ flexible workspace subscription covered

Team: opportunity to be the first French hire and grow in a Teamlead role in the future

Languages: professional working proficiency in Spanish & English

Are you ready to be the very first Customer Success hire in France for a fast-growing Dutch SaaS scale-up? This is your chance to make a real impact, shape the local market, and grow into a leadership role as the team expands!

Our client is THE disruptor in the commercial real estate industry that everyone has been waiting for. They are transforming the real estate industry with its innovative SaaS platform. By centralizing communication, compliance, and documentation, our client empowers property owners and managers to work smarter and more transparently.

Responsibilities

• Be the go-to person for Spanish clients: onboarding, training and driving adoption during online meetings, as well as in-person visits at their offices.
• Build and optimize customer success processes for the French market.
• Act as a trusted advisor, helping clients get the most out of the platform.
• Gather feedback and work closely with product and leadership teams.
• Attend events to broaden the Spanish network (no sales skills needed!).

What’s in it for you?

• Pioneer Role: You’ll be the first Customer Success Manager in Spain, with the opportunity to help build the local team as the company continues its rapid growth. Multiple hires are planned within 6–12 months, opening up clear paths to a Team Lead position.
• International Onboarding: Kick off your journey with a comprehensive onboarding program at the company’s headquarters in the Netherlands. After that, you’ll work remotely from Paris, regularly visiting key clients to support onboarding and deliver training.
• Hypergrowth Environment: Join a company that’s doubling in size for the third year in a row and is now expanding into France, Spain, and Germany. You’ll be part of a dynamic, international team with big ambitions and a collaborative culture.
• Our ideal candidate has a service-minded orientation and is keen to kick-start our adventure in France, and has 1–2 years of experience in Customer Success or the hospitality sector.

Ready to be part of something big?

Apply now and help shape the future of real estate technology in Europe!