Customer Service Specialist

Coral Club Europe; Alicante; Presencial; EUR 20.000 - 24.000; A tiempo parcial

Descripción de la vacante

A wellness company is seeking a part-time Customer Support Specialist to engage with clients remotely. Responsibilities include making outbound calls, reactivating inactive clients, and maintaining logs while effectively communicating via messaging platforms. Native Spanish speakers are encouraged to apply. This role offers the chance to work with a supportive team and make a real impact on clients' lives.

Servicios

Remote work with supportive team collaboration

Opportunity to grow within a global wellness company

Meaningful work with real impact on people’s lives

Formación

• Prior experience in sales or customer service is a strong advantage.
• Must be clear and confident in communication over the phone.
• Organized, detail-oriented, and responsible.

Responsabilidades

• Inform clients about ongoing promotions and events.
• Reactivate inactive clients and log feedback.
• Maintain daily logs and segment contacts for effective outreach.

Conocimientos

Clear and confident communication

Organized and detail-oriented

Sales experience

Customer service experience

Other language skills

Descripción del empleo

Coral Club International is hiring: Part-time customer support Specialist

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location: Remote

Employment type: Part-Time

Language requirement: Native Spanish (Spain)

Start date: Immediate

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries we are committed to helping people lead healthier lifestyles through education, community and effective natural solutions. At Coral Club we believe in the power of personal connection - and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities

Outbound calls (Provided database):

• Inform clients about ongoing promotions, product launches, and events.
• Invite clients to Zoom presentations, offline meetups, and other company activities.
• Reactivate inactive clients (those who haven’t interacted for 3+ months).

Feedback collection & Reporting:

• Log interests, objections, questions, and call outcomes.
• Share collected feedback and insights with your team leader.

Work with reporting tools:

• Maintain daily logs: client status, call outcomes, and next steps.
• Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).

Communication via Messengers:

• Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
• Duplicate invitations and essential information across channels as needed.

What we’re looking for

• Other language skills - a plus.
• Clear and confident communication style, especially over the phone.
• Organized, detail-oriented, and responsible.
• Prior experience in sales or customer service - a strong advantage.

What We Offer

• Remote work with supportive team collaboration.
• Opportunity to grow within a global wellness company.
• Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club?

Send your CV and short cover letter to [e-mail]