Customer Service - Spanish speaking - 100% remote in Greece

Halvia Talent; Sevilla; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading customer service company is looking for a Customer Service Agent. This role involves helping customers over phone, messages, and email, resolving queries, and ensuring excellent service. The position supports relocation to Greece, with competitive salary and benefits including paid training and healthcare. Ideal for someone with strong English skills and a passion for customer service.

Servicios

Relocation support

Competitive monthly salary + bonuses

Health care benefits

Full paid training

Professional growth opportunities

Free Greek language courses

Formación

• Fluent in the required language.
• Ready to relocate to Greece.
• Experience in customer support is a plus.

Responsabilidades

• Chat with customers via phone, messages & email.
• Resolve queries related to orders and delivery.
• Provide professional customer service support.

Conocimientos

Strong English skills

Problem-solving

Attention to detail

Descripción del empleo

Overview

Position : Customer Service Agent

Work model : 100% remote

Location : Greece

Employment type : Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

Responsibilities

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

Qualifications

We need YOU, because :

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.