Customer Service Sales Representative - Dutch - Barcelona

Dila Recruitment; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency in Barcelona is looking for a Dutch Customer Service Sales Representative. This role requires fluency in Dutch and English with a strong focus on customer service and sales techniques. The successful candidate will contact potential clients, manage inbound calls, and respond to emails promptly. Join a dynamic team that offers excellent remuneration and relocation support.

Servicios

Excellent remuneration package

Dynamic and creative team environment

Guidance and tools for potential

Relocation support

Formación

• Minimum of 1-year relevant experience.
• Comfortable communicating using various channels.
• Outstanding communication with ability to emphasise, negotiate and persuade.
• Resourceful and stress resilient personality.
• Ability to meet tight deadlines with minimum supervision.

Responsabilidades

• Contact potential clients using various channels.
• Manage inbound calls and ensure quarterly quota is reached.
• Respond to inbound emails in a timely manner.
• Place outbound calls when required.

Conocimientos

Native / fluent in Dutch

Fluent in English

Knowledge of sales techniques

Exceptional customer service skills

Strong personal interest in IT products

Herramientas

Computer Skills

Descripción del empleo

Overview

Position: Dutch Customer Service Sales Representative

Location: Barcelona Spain

Employment type: Full-time

Responsibilities

• Contact potential clients using various channels (phone, email)
• Manage inbound calls and ensure quarterly quota is reached
• Respond to inbound emails in timely and accurate manner
• Place outbound calls when required
• Quote creation and follow up
• Use upselling / cross-selling techniques to maximise revenue
• Stay up to date with active promotions and campaigns to maximise their success
• Ensure personal knowledge of the portfolio is maintained
• Track stock availability
• Cross-language backup if needed
• Answer and deal with customer post-sales requests
• Solve status queries

Requirements

• Native / fluent in Dutch both oral and written. Fluent in English
• Minimum of 1-year relevant experience
• Comfortable communicating using various channels (telephone, email)
• Knowledge of sales techniques (up- / cross-selling, objection handling etc.)
• Computer literate with solid IT knowledge and technical understanding
• Strong personal interest and curiosity in IT products and applications
• Outstanding communication with ability to emphasise, negotiate and persuade
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Exceptional customer facing and customer care skills
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently while being a team player at the same time

Benefits

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Relocation support

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking