Customer Service Representative with Turkish (Lisbon)

Wibit Consulting & Services (WibitCS); España; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading BPO consultancy in Lisbon is looking for a fluent Turkish speaker to provide high-quality support to influencers and content creators. Responsibilities include managing inquiries about subscriptions and accounts and assisting with platform tools. Candidates must possess strong English skills and be willing to work night shifts. The position offers affordable accommodation and relocation support.

Servicios

Affordable accommodation

On-site cafeteria

Paid training

Relocation support

Multilingual and supportive team

Formación

• Native/fluent Turkish (C1) + strong English skills (B2).
• Experience in back-office environments is a plus.
• Willingness to work night shifts.

Responsabilidades

• Support influencers and content creators with inquiries.
• Perform outbound calls to ensure customer satisfaction.
• Offer guidance on platform tools and marketing features.
• Identify trends and provide proactive solutions.

Conocimientos

Fluent Turkish (C1)

Strong English skills (B2)

Problem-solving mindset

High attention to detail

Ability to work under pressure

Excellent written and verbal communication

Descripción del empleo

Are you fluent in Turkish and passionate about providing high-quality support? Join a leading BPO consultancy in sunny Lisbon and support influencers and content creators with account, subscription, and marketing tools across social media platforms.

Location: Lisbon, Portugal
Employment Type: Full-time
Industry: Outsourcing/BPO | Social Media Support
Languages: Turkish (C1), English (B2)
Compensation: Base salary + relocation support

Your Responsibilities:

Support influencers and content creators with subscription, account, and technical inquiries
Perform outbound calls to clarify information and ensure customer satisfaction
Offer guidance on platform tools and marketing features
Identify trends and provide proactive solutions for recurring client challenges

What You Bring:

• Native/fluent Turkish (C1) + strong English skills (B2)
• Ability to work efficiently under pressure and meet deadlines
• Willingness to work night shifts
• High attention to detail and accuracy
• Problem-solving mindset with minimal supervision
• Experience in back-office environments is a plus
• Excellent written and verbal communication

What’s Offered:

• Affordable accommodation provided by employer
• On-site cafeteria
• Paid training to get you started
• Relocation support for international candidates
• Be part of a multilingual, multicultural, and supportive team
• Tools and guidance to grow professionally

Ready to work with a global team supporting some of the world’s top content creators? Apply now!