Customer Service Financial Institution - German C1+ & English C1 - 23,5k - Madrid

Foundever Spain; Madrid; Híbrido; EUR 19.000 - 24.000; Jornada completa

Descripción de la vacante

A leading financial services company in Madrid is looking for a customer service representative fluent in German and English. The role involves supporting clients via phone and email. Ideal candidates have experience in customer service and reside in Madrid or are willing to relocate. A permanent contract is offered, with a salary of 23.5k€ gross annually. Hybrid work option available post-training.

Servicios

Language classes

Employee experience program

Discounts on private health insurance

Formación

• Native level of German and advanced English (C1).
• Experience in customer service.
• Residence in Madrid or willingness to relocate.

Responsabilidades

• Provide customer service via phone and email for a financial institution.

Conocimientos

Customer service experience

Fluent in German (C1+)

Fluent in English (C1)

Descripción del empleo

Jornada:

Idiomas:

Programa Bring a Friend (economic reward)

JOIN US

Do you have a native level of German? Would you like to work in one of the most prestigious companies in the financial sector? Then this interests you!

Your mission will be to provide customer service in the German and English language, both by phone and email, for an important financial institution.

Requirements:

• Required languages: German C1+ and English Advanced (minimum C1). No Spanish required.
• Required experience: Experience in customer service.
• Others requirements: Residence in Madrid or willing to relocate.

What do we offer you?

• Permanent contract with 2 months trial period.
• Full time 39 hours/week.
• Schedule from Monday to Friday, rotating between 9am and 8pm.
• Modality of work: On-site. Possibility of hybrid modality once the learning curve has been overcome.
• Salary of 23.5k€ gross per year.

Benefits:

• Work in a company with real possibilities for growth.
• Language classes for all employees.
• Employee experience programme with activities every week.
• Special discounts on private health insurance, technology, etc.

EXPECTED START DATE: 03/11/2025