Customer Experts - Portuguese Speaking - Remote in Greece

Dila Recruitment; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Remote Customer Support Specialist. The ideal candidate will communicate with customers via various channels and must be fluent in Portuguese with strong English skills. The role offers a competitive salary and several benefits including relocation support to Greece.

Servicios

Health care benefits

Competitive monthly salary with 2 extra salaries per year

Free online Greek language courses

Full training by certified instructors

Formación

• Fluency in Portuguese and very good communication skills in English are required.
• Exceptional communication and problem-solving skills are essential.
• Must be computer savvy and able to multitask effectively.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure efficient resolution.
• Maintain high customer satisfaction while representing the brand.

Conocimientos

Fluency in Portuguese

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Descripción del empleo

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & email
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Portuguese
• Very good communication skills in English
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house-searching process, all at no cost to you)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

• Anti Money Laundering
• Access Control
• Content Development
• Flex
• AC Maintenance
• Application Programming

Experience: years

Vacancy: 1