Customer Experts - Norwegian Speaking - Remote in Greece

Dila Recruitment; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Customer Support Specialist to handle customer interactions via phone and e-mail. This role offers remote work with a focus on customer satisfaction and problem-solving. The ideal candidate will be fluent in Norwegian and have solid English skills. Relocation to Greece is covered, with a competitive salary and additional benefits.

Servicios

Complete relocation support

Competitive salary with extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free Greek language courses

Great working environment

Formación

• Fluency in Norwegian required.
• Excellent communication skills in English necessary.
• Strong problem-solving abilities and tech-savvy.

Responsabilidades

• Communicate with customers via phone, chat, and e-mail.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Norwegian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player

Descripción del empleo

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you))
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

Anti Money Laundering,Access Control,Content Development,Flex,AC Maintenance,Application Programming

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1