Customer Architect — AI & Enterprise Search

Elastic; Barcelona; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading technology firm in Barcelona is seeking a skilled Customer Architect to support customer success with Elastic solutions. The role involves providing technical guidance, ensuring successful implementation, and driving adoption while working collaboratively with account teams. The ideal candidate will have a Bachelor's degree in Computer Science, fluency in French, and strong problem-solving skills. This position offers competitive benefits and a commitment to diversity and inclusion.

Servicios

Competitive pay

Health coverage

Flexible work locations and schedules

Generous vacation days

Parental leave

Formación

• Fluency in French is essential.
• Validated experience in a similar role like Solutions Architect or Technical Consultant.
• Experienced with one or more Elastic solutions (Observability, Security, Enterprise Search).

Responsabilidades

• Collaborate with the account team to provide ongoing technical coverage.
• Define the technical success plan for each customer.
• Ensure a successful technical customer journey from onboarding to adoption.

Conocimientos

Technical expertise

Strong communication skills

Problem-solving skills

Social skills

Educación

Bachelor's degree in Computer Science

Herramientas

Elastic stack (Elasticsearch, Logstash, Kibana)

Descripción del empleo

A leading technology firm in Barcelona is seeking a skilled Customer Architect to support customer success with Elastic solutions. The role involves providing technical guidance, ensuring successful implementation, and driving adoption while working collaboratively with account teams. The ideal candidate will have a Bachelor's degree in Computer Science, fluency in French, and strong problem-solving skills. This position offers competitive benefits and a commitment to diversity and inclusion.