CRM Manager: Personalization, Lifecycle & Growth

Medier; Valencia; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A dynamic marketing agency is seeking an experienced Customer Relationship Manager (CRM) in Valencia, Spain. This role involves defining and optimizing CRM strategies, managing customer lifecycles, and executing impactful campaigns across various channels. Candidates should have over 3 years of experience in CRM within iGaming or Betting, with proficiency in leading CRM platforms and strong analytical skills. English fluency is required, and the company offers relocation opportunities for successful candidates.

Formación

• 3+ years of CRM experience in iGaming or Betting.
• Proven success in end-to-end CRM management.
• Experience with leading CRM platforms.

Responsabilidades

• Define and optimize CRM strategy across all channels.
• Manage the customer lifecycle to enhance engagement and retention.
• Plan and execute targeted CRM campaigns for measurable results.

Conocimientos

CRM campaign management

Analytical skills

Project management

Communication skills

Team collaboration

Proficiency in English

Adaptability

Herramientas

Braze

Optimove

Salesforce

Descripción del empleo

A dynamic marketing agency is seeking an experienced Customer Relationship Manager (CRM) in Valencia, Spain. This role involves defining and optimizing CRM strategies, managing customer lifecycles, and executing impactful campaigns across various channels. Candidates should have over 3 years of experience in CRM within iGaming or Betting, with proficiency in leading CRM platforms and strong analytical skills. English fluency is required, and the company offers relocation opportunities for successful candidates.