CONSULTOR LOGISTICA (SGA / WMS)

HARDIS GROUP; Madrid; Híbrido; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading global logistics firm is seeking a Warehouse Management Software Consultant in Madrid. The role involves understanding customer logistics needs, documenting specifications, and supporting implementation in a WMS environment. Ideal candidates will have a higher education degree, significant logistics experience, and customer management skills. The position offers an indefinite contract with opportunities for professional growth and mixed remote work after training.

Servicios

Indefinite contract

Competitive salary

Personal training plan

Flexible working options

Formación

• Extensive experience in logistics processes, especially in warehouse environments.
• Mandatory functional knowledge of WMS.

Responsabilidades

• Define customer needs and design solutions based on detailed specifications.
• Support customers during deployment and conduct training sessions.
• Perform internal tests and ensure error corrections.

Conocimientos

Logistics processes expertise

Warehouse Management Systems (WMS) knowledge

Customer relations management

Consulting experience

Training and documentation skills

Educación

4 or 5 years higher education degree

Master in Logistics

Descripción del empleo

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Overview

Reflex Logistics Solutions, a supply chain software and technology company owned by Hardis Group, is looking for a Warehouse Management Software Consultant (WMS) to join our Supply Chain Solutions department in Madrid.

Mission

Definition of customer needs and solution design :

• You will study the customer context (processes, organization, human context…) to understand the general requirements and define the functional perimeters.
• You will collect the customer’s needs (e.g. by organizing workshops) and analyze them to identify deviations from the standard product and define a solution that meets the specific needs.
• You will advise the customer and accompany him in the decision-making process to maintain functional consistency.
• You will write general functional analyses.
• You explain the customer’s requirements to the production team responsible for functional specifications and contribute to the drafting of detailed functional specifications.

Go Live Preparation

• You will formalize scenarios and tests in order to control the conformity of the developments with respect to the detailed specifications and detect possible anomalies.
• You will perform internal pre-delivery tests and ensure that errors are corrected.
• You will train the customer and accompany him during the configuration phase.
• You will advise the customer on the methodology to prepare the Go Live.

Support during deployment and follow-up

• You will support the customer during acceptance tests and production deployment tests.
• You will train the users (organization of training sessions, preparation of learning supports).
• You will participate in the beginning of the solution and accompany the customer during the production deployment.
• You will carry out functional audits.
• You will advise the customer and propose solutions for any anomalies that may arise.
• You will contribute to the capitalization work and to the development of offers.
• Study of the functional requirements of the RFPs.
• Support for the sales team (conducting demos, etc.)

Profile required

Education : 4 or 5 years superior degree. Master in Logistics appreciable.

Wished experience

You will need to have extensive experience in logistics processes (Supply Chain), especially in warehouse environments. Functional knowledge of Warehouse Management Systems (WMS) is mandatory.

Will be valued

• Experience in WMS / WMS implementation projects.
• Experience in consulting.
• Know how to create, manage and take care of the relationship with external customers and suppliers.
• Understand the environment and customer needs.
• Know how to influence and guide.
• Know how to lead a qualification / testing process (strategy, support).
• Know how to lead a design process (needs definition workshop, etc).
• Design and deliver training for users.
• Know how to structure and write professional documents (technical specifications, functional specifications, procedures, proposals, reports, etc).

Languages

• Native Spanish mandatory
• French appreciable

What do we offer?

• Indefinite contract
• Salary commensurate with experience and responsibilities
• Joining a leading company in its sector, with more than 30 years of experience and in full international expansion
• Possibility of mixed remote / office work after the training period
• Personal training plan : languages, technical trainings, etc
• Continuous training in the company's tools
• Professional growth opportunities

Seniority level

• Associate

Employment type

• Full-time

Job function

• Consulting, Information Technology, and Supply Chain
• Industries : Software Development and Transportation, Logistics, Supply Chain and Storage