CO On-Road Svc Lead - 6 months contract, Central Operations

Amazon Jobs; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading logistics company located in Barcelona is seeking a Lead to support various projects. The role involves managing daily escalations, collaborating with department heads, and driving process improvements. Candidates must have strong analytical skills, proficiency in MS Office, and excellent verbal and written English. Previous experience in logistics is preferred. This is a fixed-term contract for 6 months.

Formación

• Relevant experience with MS Office suite required.
• Advanced proficiency in English is essential.
• Experience in analytical tasks is necessary.
• Must communicate effectively with leadership.
• Previous experience in transportation or logistics required.
• Experience with programming languages preferred.

Responsabilidades

• Actively manage daily escalations.
• Support CO processes and metrics deep dives.
• Identify root causes via analysis.
• Drive process improvements and motivate team.
• Review deviations and create action plans.
• Analyze KPIs and perform quality analysis.
• Collaborate with department managers on projects.

Conocimientos

MS Office suite

Verbal and written English (C1)

Analytical tasks or projects

Communication with senior stakeholders

Transportation or logistics

Programming languages (SQL, Python)

Descripción del empleo

EUCO On‑Road Services is looking for a Lead to support in ongoing and upcoming projects. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create process solutions.

The successful candidate should be able to communicate efficiently with different stakeholders, since it will require a proactive written and verbal communication with other departments and external stakeholders.

The position offers fixed work schedules (morning, afternoon, night or central shift), with rotating rest days throughout the week.

This role is a Fixed Term Contract for 6 months.

Key job responsibilities

• Be an active player on daily escalations
• Support different CO processes (metrics deep dive and projects)
• Identify root causes of deviation, via cause and effect analysis
• Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others
• Review and analyze deviations data, followed by development of corresponding action plans to reduce future deviations
• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any processes that are impacting the quality performance
• Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements

Qualifications

• Relevant experience working with the MS Office suite (Word, Excel, Outlook)
• Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference, CEFR)
• Relevant experience in an analytical tasks or projects, working with data
• Relevant experience in communicating with senior stakeholders and leadership
• Previous experience within transportation or logistics
• Working experience on programming and coding languages (SQL or Python)

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