Client Partner, Professional Services, Iberia

Zinier; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading technology firm is looking for a Client Partner to engage with IT and business teams. You will be responsible for managing complex customer relationships and ensuring project delivery for large enterprises. The ideal candidate has strong Spanish communication skills and experience in digital transformation projects. This role offers remote work flexibility with occasional travel. Join us in delivering successful outcomes and enhance the customer experience.

Formación

• Excellent communication across multilingual teams.
• Proven track record in customer and stakeholder management.
• Experience in managing complex enterprise projects.

Responsabilidades

• Serve as chief customer liaison for complex problem-solving.
• Engage with technical stakeholders to align product and customer needs.
• Drive delivery for large enterprise customers.
• Lead discovery sessions and manage go-live activities.

Conocimientos

Strong command of Spanish

Excellent customer-facing skills

Strong experience in digital or IT transformation

Tech-savvy and solution-oriented

Proven ability to manage large enterprise projects

Strong communication skills

Descripción del empleo

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.

At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.

We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we are looking for

We’re seeking a technically-minded Client Partner who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. If you’re a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you.

You’ll be an individual contributor, collaborating with delivery and development teams. A regional Solution Architect will support you, but you’ll own the customer relationship and delivery outcomes. You’ll manage project delivery, oversee go-live, and potentially lead post‑sales CS efforts if you're eager to take that on.

Where you are located

Anywhere in Europe, Spain or Portugal preferred; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in‑person (occasional travel needed).

What the role offers

• Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
• Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
• Drive delivery for large enterprise customers
• Lead discovery sessions, support UAT, and manage go‑live activities
• Ensure customers realize full platform value post‑launch
• Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes

What you’ll bring to the role

• Strong command of Spanish, with the ability to communicate effectively across multilingual customer and technical teams.
• Excellent customer‑facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
• Strong experience in digital or IT transformation projects
• Tech‑savvy and solution‑oriented—comfortable navigating complexity without being a developer
• Proven ability to manage large, complex enterprise projects
• Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
• Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required

Own customer success. Deliver outcomes. Be the reason they thrive.

#LI-Remote