Business travel consultant with German

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Sevilla; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading travel management company is seeking a Business Travel Consultant with German in Seville. The successful candidate will be responsible for providing exceptional service to travelers while ensuring the profitability and brand strength of the company. The role requires fluency in German alongside excellent communication skills and a client-focused approach. Applicants should be adaptable and motivated to learn, aiming for top-notch customer experiences.

Formación

• Fluent in German, both written and verbal.
• Exceptional communication skills required for advising clients.
• Ability to navigate multi-cultural and multi-lingual environments.

Responsabilidades

• Delight the traveler/travel arranger.
• Provide timely solutions to customer problems.
• Offer insightful recommendations for the best traveler experience.
• Sell commercially valuable products for CWT.
• Represent and strengthen the CWT brand in all interactions.

Conocimientos

Fluent in German (written and verbal)

Excellent communication skills

Customer focused and service oriented

Results-driven

Adaptable and motivated to learn

Influence and diplomacy

Descripción del empleo

Job Description - Business travel consultant with German (170002OR)

Business travel consultant with German - 170002OR

We are hiring business travel counselors in Seville! Your mission as CWT Travel Counselor is to deliver the perfect trip so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.

"CWT keeps on creating innovative ways to provide excellent service and maintain its high standards."

My Journey, My CWT

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a team. And to us, that’s what makes a world of difference.

Lean about our travel counselor opportunities and start your journey!

Position responsibilities:

• You delight the traveler/travel arranger
• Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
• Connect with the caller to build trust and credibility even if the person is unknown
• Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
• You build CWT’s commercial value
• Sell products that are of commercial value to CWT and contribute to CWT’s profitability
• Remain current on value we provide to each customer
• Adapt and change as requirements of the business change
• You strengthen the CWT brand
• Represent the CWT brand in how you work on a day-to-day basis
• Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
• Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel special

Qualifications

• Germanfluent: written and verbal
• Excellent communication skills and follow through required to advise clients of those requirements
• Ability to handle multi-cultural sometimes multi-lingual clientele
• Superior written and verbal communication skills (in person and on phone)
• Customer focused and service oriented
• Results-driven
• Adaptable and motivated to learn
• Influence and diplomacy
• Proficiency in technology to research options and to complete process requirements

As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.