Booking Support

Remotetravelcareers; Bilbao; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A remote travel support company is seeking a Booking Support representative to assist customers with travel reservations and changes. This role involves providing clear support over phone, email, or chat, and requires strong communication skills. The ideal candidate should be organized and detail-oriented, with a customer-friendly attitude. Previous experience in customer service is a plus. The position offers flexible scheduling and a supportive team environment.

Servicios

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Formación

• Previous experience in customer service or hospitality is a plus but not required.

Responsabilidades

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Conocimientos

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly helpful and patient with customers

Herramientas

Ruby

Mac OS

Computer Networking

Windows

TCP

Linux

Shell Scripting

VPN

Dns

Technical Support

Troubleshooting

Descripción del empleo

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You’ll help with booking details answer customer questions and provide clear support from your home office.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly helpful and patient with customers.
• Previous experience in customer service or hospitality is a plus but not required.

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment

Key Skills

• Ruby
• Mac OS
• Computer Networking
• Windows
• TCP
• Customer Support
• Linux
• Shell Scripting
• VPN
• Dns
• Technical Support
• Troubleshooting

Job Type: Remote Full-time or Part-time

Employment Type: Full Time

Experience: years

Vacancy: 1