Overview
An exciting opportunity has arisen to join a small and energetic team in the La Marzocco Spain branch office. We are looking for a dynamic Back Office & Logistics Support.
Key Responsibilities
- Manage customer communications regarding orders, shipments, and general inquiries
- Process purchase orders, validate pricing, and manage acknowledgments using SAP
- Use the company's internal ERP system (SAP) to perform daily operational tasks
- Coordinate and review import / export documentation: liaise with shipping partners, issue sales invoices, packing lists, and related documents
- Monitor stock levels and manage purchases from the headquarters
- Create and manage factory purchase orders in SAP to align stock with customer demand
- Work closely with the local warehouse to ensure timely arrivals and dispatches
- Maintain regular communication with the HQ Customer Care team to align on sales and purchase orders
- Generate and analyse sales reports
- Handle office supply management and oversee office equipment maintenance
Requirements
- Proactive, organized, flexible, and service-oriented personality
- Strong attention to detail
- Excellent time management skills and ability to multitask and prioritize
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook), internet tools, and databases
- Experience with SAP (mandatory)
- Can-do attitude and willingness to take ownership
- Minimum 2–3 years' experience in a similar role, ideally in a manufacturing or logistics environment
- Bachelor's degree
- Experience with import / export processes
- Solid understanding of the full customer care cycle, from order to delivery
- Proficiency in Spanish & English
What we offer
- A familiar corporate culture that values your contribution and offers prospects
- Varied and challenging activities with a lot of personal responsibility and creative freedom
- Flexible working hours
- As part of an international group, we offer you many opportunities for further development
- Contribution to the company pension scheme
- Gross salary package: depending on experience
- Location: Barcelona
At La Marzocco, we embrace differences in age, gender, ethnicity, culture, disability, religion, and sexual orientation. We believe that diversity and inclusion help us attract, recruit, engage, and retain talented people in building a positive work environment and corporate culture.