Assistant retail assistant

Roberto Cavalli; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A luxury fashion brand in Spain is seeking a Sales Associate to be the face of the store, delivering exceptional customer service and maximizing sales. Responsibilities include driving customer engagement, maintaining visual merchandising standards, and supporting store operations. Ideal candidates should have a strong retail sales background with skills in customer service and product knowledge. This role is integral to achieving store targets and enhancing the shopping experience.

Formación

• Experience in retail sales and customer engagement.
• Strong understanding of visual merchandising standards.
• Ability to operate a point-of-sale system.

Responsabilidades

• Deliver exceptional customer service and maximize sales.
• Support daily store operations and achieve sales goals.
• Drive customer engagement and retention.

Conocimientos

Customer service

Product knowledge

Sales techniques

CRM performance

Descripción del empleo

As a Sales Associate at Roberto Cavalli, you will be the face of the brand, responsible for delivering exceptional customer service and maximizing sales through product knowledge, styling advice, and an engaging shopping experience. You’ll support the store team in daily operations, ensure visual merchandising standards are met, and contribute to achieving store targets.

Drive customer engagement, retention and reactivation through stellar CRM performance

Achieve personal and store sales goals

Support with in-store events and clienteling initiatives

Operate the point-of-sale (POS) system, process payments, returns, and exchanges

Maintain visual merchandising standards