Appointment Setter - SaaS Startup

ScaleUp; España; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading recruitment firm in Spain is seeking a full-time remote Appointment Setter to manage lead communication and scheduling. The ideal candidate is proactive, organized, and has C2 level English proficiency. Responsibilities include communication via email and CRM, scheduling calls, and tracking lead progress. Bonus skills include experience with tools like Notion and Close CRM, ideal for candidates eager to grow in a dynamic environment.

Formación

• Experience in remote appointment setting or call center support.
• Strong skills in Google Drive and calendar tools.
• Self-starter attitude with previous remote work experience.

Responsabilidades

• Manage inbound and outbound lead communication.
• Schedule and reschedule calls effectively.
• Track lead progress in sales pipeline using Notion and Excel.

Conocimientos

Organizational skills

Proactive communication

Attention to detail

Written English (C2 level)

Herramientas

Notion

Excel

Close CRM

Call.com

Discord

Scheduling tools

Descripción del empleo

Hi there! We are Scale Up, and our client is looking for an Appointment Setter!

Remote Appointment Setter (Full-Time, CST hours)
Schedule: Monday to Friday, 8 AM – 5 PM Central Standard Time (CST)
Language Requirement: English – C2 Level

We’re looking for a proactive and highly organized Appointment Setter to join our remote team. You’ll be responsible for managing inbound and outbound lead communication, scheduling and rescheduling calls, and ensuring leads move smoothly through our sales pipeline.

What You’ll Do

• Communicate with new leads via written messages (email, CRM, Discord) and follow up with existing contacts.

• Share calendar links and ensure meetings are properly scheduled, rescheduled, or redirected using platforms like Call.com.

• Maintain accurate tracking of lead progress using Notion, SOPs, and Excel spreadsheets.

• Collaborate with team members and follow CRM best practices (preferably with Close.com).

• Keep track of interactions and status of each lead in the pipeline.

• Work with scheduling tools like Instantly and internal tools like Drippi.ai

• Support and improve communication and coordination workflows.

What We’re Looking For

• Proven experience in remote appointment setting, call center support, or similar roles.

• Strong organizational skills and comfort navigating Google Drive, Excel, and calendar tools.

• Experience using communication platforms like Discord and Call.com (not mandatory)

• Familiarity with CRMs (ideally Close), lead pipelines, and appointment scheduling tools.

• High attention to detail and ability to work independently.

• A self-starter attitude – you’ll learn fast if you’re eager to grow.

• Excellent written English (C2 level) – mostly written communication, but occasional calls might be required.

• Previous remote work experience with positive references.

Bonus If You Have

• Experience with Notion, SOP documentation, and automated outreach platforms like Instantly.

• Past experience in fast-paced startups or remote teams.

If you're proactive, organized, and ready to grow, we'd love to hear from you. Apply now and help us streamline our client communication and appointment workflow!