Service jobs in Germany

At Wire, we’re revolutionizing secure communication for businesses, governments, and critical infrastructure providers. Our end-to-end encrypted platform is built on a commitment to privacy and robust security, enabling organizations to collaborate confidently in a digital world. Join us and be a part of an innovative team that’s setting new standards in secure, user‑centric communication.

Employment Type: Permanent

Experience Required: 5‑7 years of experience within a Platform Engineering Managerial position.

Working Hours: Full‑Time

Location: Berlin, Germany (with potential flexibility for remote/hybrid work)

Reports to: Director of Engineering

Desired Start Date: ASAP

As an Engineering Manager Platform, you’ll be responsible for the end‑to‑end orchestration, advancements & stability of our production cloud. You will be the driver of our platform growth & innovation alongside leading a team of specialized engineers. You will be responsible for driving continual improvement, operational excellence & driving initiatives to improve & elevate developer experience.

Key Requirements & Responsibilities

Operational responsibilities

• Accountable for service availability & uptime. Meeting the needs of our SLA with customers.
• Experience in working in a fast‑paced scaling environment ensuring reliability & ensuring teams are operationally prepared for incident management, service & operational excellence.
• Lead and execute large‑scale initiatives such as consolidation & migration projects while maintaining operational excellence.
• Ensure the platform & operations operating model scales with the demands of our technical & product roadmaps.
• Design, operate, and continuously improve a large‑scale Kubernetes environment.
• Ensure platform reliability, scalability, security, and developer productivity.
• Improving & enabling developer experience should be at the core of your strategic initiatives.

Technical & People Leadership

• Lead, mentor, and grow a team of SRE and DevOps engineers.
• Set clear goals, provide regular feedback, and conduct performance evaluations.
• Define and lay the foundation for Wire’s internal developer platform.
• Manage teams’ demand & capacity needs.
• Work closely with Wire’s technical & disciplines to shape and redefine our cloud platform, providing the foundation for a successful SaaS offering.
• Define & contribute towards Wire’s platform vision & technical strategy in parallel to supporting the delivery & requirements for our product roadmap.

Operational Excellence

• Ensure reliability, availability, and performance of our platform and services.
• Continually improve monitoring, alerting, and incident response strategies.
• Continuously improve system architecture and infrastructure to handle growing scale and complexity.
• Collaborate across disciplines & scopes to enable scalable and reliable systems.
• Drive initiatives to optimize cloud spending.

DevOps

• Enhance the developer experience by streamlining existing development workflows, tools, and processes.
• Enable our discipline & scope teams to manage their CI/CD platforms (tooling, principles & best practices). Drive clear requirements & roadmap items to support the team’s objectives & deliveries.
• Provide technical guidance and support to developers to help them overcome challenges and improve productivity.
• Advocate for best practices in coding, testing, and deployment.

Seniority & Experience: 5‑7+ years of Engineering Management experience, leading our technology roadmap and guiding our team. This role is operational, requiring experience in both technology and people leadership.

Technical Expertise: 5‑7+ years of experience with Kubernetes.

Technical Expertise: 5‑7+ years of experience with hyperscalers: AWS (mandatory).

Desirable but not essential

• Experience with other European cloud providers.
• Hybrid/multi‑cloud operations.
• GitOps and IaC: Terraform, ArgoCD.

Impact: Join a market‑proven company trusted by over 1,000 customers across diverse sectors.

Growth: Be part of a dynamic team where your ideas will shape the future of secure communications.

Benefits: Enjoy competitive salary packages, performance bonuses, extensive professional development opportunities, and a supportive work‑life balance with perks like flexible working arrangements and a vibrant office culture in Berlin.

Culture: Work in an inclusive environment that values diversity, collaboration, and innovation.

If you’re an experienced Engineering Manager, we look forward to hearing from you!

We're building a secure, easy‑to‑use, and feature‑rich communication tool with the latest technologies. We don't just create software— we’re also impacting national and international committees. Our research and development occur at our Berlin headquarters and at other locations in Europe and the USA, where we embrace diversity and adhere to the strictest data protection standards. We see regulations as a foundation supporting our commitment to secure our customer's communication.