Senior Technical Consultant – ServiceNow (m/f/d)

SGB-SMIT Group; Regensburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading transformer manufacturer in Bavaria is seeking a ServiceNow Administrator to ensure platform stability and lead implementations. The role requires a university degree in IT, 5+ years of relevant experience, and strong technical expertise in scripting and integrations. Excellent communication in English is essential, and knowledge of ITIL is a plus. The company offers attractive benefits, including flexible working hours and personal development opportunities, within a dynamic and collaborative environment.

Leistungen

30+1 vacation days

Attractive salary packages

Flexible working hours

Company pension scheme

Personal development and training

Excellent health management

Company restaurant and free drinks

Qualifikationen

• 5+ years of experience in ServiceNow platform implementation, development or administration.
• Strong technical expertise in scripting, integrations, and management.
• Certifications CSA & CIS ITSM preferred.

Aufgaben

• Ensure stability, security, and performance of ServiceNow platform.
• Develop workflows and automate processes.
• Collaborate to analyze requirements and design solutions.
• Manage supplier performance and operational budget.

Kenntnisse

ServiceNow platform implementation

JavaScript

REST/SOAP APIs

Upgrade and Release Management

ITIL principles

Excellent communication skills

Ausbildung

University degree in Information Technology

Jobbeschreibung

The SGB-SMIT Group is a specialized transformer manufacturer with roots in Europe and locations in Europe, Asia and the United States. The focus has always been on the claim of making an active contribution to a sustainable energy future with reliable transformer technology. SGB-SMIT Group transformers are used worldwide in key projects for the energy transition – for example in wind and solar power plants, industrial applications or in the energy infrastructure of urban agglomerations.

As an essential link in the electricity chain – between generation, transmission and distribution – the transformers of the SGB-SMIT Group ensure stable, efficient and secure energy flows. The product portfolio includes power transformers, distribution transformers, cast-resin transformers and special solutions for data centers, industry and e‑mobility, among others. This diversity enables individual solutions for a wide range of requirements and applications.

With over 3,250 employees worldwide, SGB-SMIT Group stands for sustainability, quality and innovation. In close cooperation with energy suppliers, industrial customers and infrastructure operators, solutions are developed that are designed for long‑term reliability, efficiency and sustainability.

What we offer 🏝️:

At the SGB-SMIT Group, we are motivated by our mission to provide a stable and sustainable energy supply for our customers around the world. Our lean decision‑making process keeps us closely connected to our employees and the successes of our company. We value personal relationships among colleagues, fostering a collaborative environment for our sustainable growth:

Our benefits:

• 30+1 vacation days & special leave (e.g. compensation days or special leave on birthdays)

• Attractive salary & remuneration packages

• Company pension scheme and insurance for employees

• Flexible working hours

• Various home office options

• Personal development and training

• Excellent health management

• Bicycle leasing & IT hardware leasing

• Fitness pass in cooperation with Hanse Fit

• Excellent company restaurant and free drinks (coffee, water)

• Company‑owned parking spaces with charging facilities for e‑vehicles

• Subsidized Germany ticket, RVV ticket

• Various discounts as part of Benify Benefits (Apple, Nike, Dell, Zalando etc.)

How you will create an impact 📈:

• Platform Administration & Maintenance

  o Ensure stability, security, and performance of our ServiceNow platform

  o Lead upgrades, patches, and configurations

  o Manage user access, roles and permissions

  o Proactive troubleshooting and monitoring – keep the lights on!

• Implementation & Configuration

  o Develop workflows, forms, and automation to optimize processes

  o Implement new features and integrations with other systems

  o Configure and customizing processes to meet business requirements

• Process Consulting

  o Collaborate with IT and business teams to analyze requirements and design solutions

  o Drive continuous improvement initiatives to enhance service delivery

  o Lead workshops on best practices for ServiceNow solutions

• Service Provider Management

  o Lead transitions from development to operations

  o Manage supplier performance, SLAs, and operational budget

What are we looking for 🔎:

• University degree in Information Technology or a related field

• 5+ years of experience in ServiceNow platform implementation, development or administration

• Strong technical expertise in scripting (JavaScript, Glide API), integrations (REST/SOAP APIs, MID Server, etc.) as well as Upgrade and Release Management

• Certifications CSA & CIS ITSM (more is a plus)

• Good understanding of ITSM principles and frameworks (ITIL certification is a plus)

• Ability to translate business requirements into technical solutions

• Excellent communication skills in English (German is a plus)

• Proactive, structured, and solution‑oriented mindset

If you value a dynamic, growing and intercultural environment and enjoy hands‑on work, then become part of the SGB-SMIT Group and transform with us the future of energy.

We are looking forward to your application!

The terms used in the text refer to all genders in accordance with the General Equal Treatment Act (AGG).